Customer Service Data Entry

Twanece Miller

**** **** ****** ****. *** ***, Houston, TX 77064 832-***-**** ********@*****.***

Objective

To secure a position that will enable me to utilize my comprehensive background in customer se3rvice and to expand my clerical skills.

Education

DATA ENTRY CERTIFACTE 1991 PHILLIPS BUSINESS SCHOOL

Major: Business

HIGH SCHOOL DIPLOMA 1989 JOHN F. KENNEDY HIGH SCHOOL

Core Strengths

Problem Solving

Lotus Notes

Microsoft Office

Customer Service

50 WPM

Detail Oriented

Independent Worker

Low Error Rate

4,000 Keystrokes per hr.

Experience

CASE INVESTIGATOR ASSISTANT THE MARKER GROUP 08/2014-05/2016

Research and retrieve newly identified records according to the client’s needs for some of the largest and highest-profiled multi-claimant law suits, identified medical activities and specific events pertaining to a case, request record collection, analysis and medical review for complex legal cases.

CUSTOMER SUPPORT REPRESENTATIVE EQUIFAX 08/2006-05/2013

Processed consumers credit reports for disclosures, disclosure investigation and other related request, Review credit reports and related documents when processing consumer disputes, investigation of items on a consumers file, maintained thorough documentation of disputes investigated and corrections made to the consumers credit file, entered updated credit data directly into computerized system, maintained records, logs and reports as required, performed clerical duties.

ADMINISTRATIVE ASSISTANT THE ASSURANCE GROUP 10/2005-06/2007

Assistant to CEO of family owned business, assisted with various duties such as correspondence, answering phones, resolve customer complaints, heavy filing and data entry, provided support to all Co-Owners in the office, coordinated travel arrangements for all when necessary.

Contact this candidate