TAPOJIT GHOSH

PRESENT ADDRESS

TAPOJIT GHOSH

S/O TARIT GHOSH

** ********* **** ******

KOLKATA -700070

OBJECTIVE

Looking forward for a career in an organization where I can use my diverse skills, efforts and knowledge for the growth of the organization

EDUCATON

Graduation:

•BHM (Catering Technology, Tourism & Applied Nutrition), Punjab Technical University in 2010.

ACADEMIC DISTINCTIONS

YEAR

EXAMINATION

BOARD

SCHOOL/COLLEGE

2005

X

W.B.S.E

SAINT ANDREWS HIGH SCHOOL.

2007

XII

W.B.H.S.E

NETAJI NAGAR HIGH SCHOOL.

PROFESSIONAL QUALIFICATION & TRAINING

COMPLETED 3 YEARS BACHELOR DEGREE IN HOTEL MANAGEMENT, CATERING TECNOLOGY, TOURISM & APPLIED NUTRITION FROM S.B.I.H.M, KOLKATA UNDER PUNJAB TECHNICAL UNIVERSITY IN 2010 .

HAVE DONE MY INDUSTRIAL TRANNG FOR 22WEEKS FROM (OBEROI FLIGHT KITCHEN) FROM (MAY 2009 TO OCTOBER 2009).

HAVE DONE 3 MONTHS JOB TRANNING FROM PRIDE BIZNOTEL CHENNAI (SALEM).FROM (NOVEMBER 2010 TO JANUARY 2011).

PROFFESSIONAL EXPERIENCE

I WAS IN FLURYS AS CUSTOMER CARE ASSOCIATE FOR 1.5 YEARS. (FROM MARCH 2012 TO OCTOBER 2013).

PREVEOUS COMPANY AT JUBILANT FOODWORKS (DOMINO’S PIZZA) AS ASSISTANT MANAGER, FROM JANUARY 2014 TO OCTOBER 2015.

CURRENTLY I WORKING IN BIGBASKET (ONLINE SUPERMARKET GROCCERY SHOP)AS A ASSISTANT WAREHOUSE MANAGER FROM 12TH NOVEMBER 2015 TO TILL NOW.

ORGANISATIONAL EXPERIENCE

Key Responsibilities:

Experience of Team Handling of 20 employees.

Managing and Motivating a team to increase sales and ensure efficiency.

Analyzing sales figures and forecasting future sales volumes to maximize profits.

Ensure to maintain highest product quality.

Control all variable costs according to their budgets.

Deal with customer concern politely & efficiently with the aim of ensuring the issue is resolved to the customer’s satisfaction.

Ensure the staff dress code / appearance is adhered to.

Inspire and motivate the team to achieve sales and profits.

Train and develop the team skills to exceed customer’s expectations.

Praise and recognize good performance.

Communicate via team meetings, one to one meetings, and daily team briefing.

Manage all file work on daily basis like P&L, daily reports, food cost etc.

ADDITIONAL TECHNICAL SKILLS

Platform Worked: Windows XP, Windows 7, Windows 12

Software: MS Word, Power Point, MS Excel, Hustle pos

PERSONAL INFORMATION

HOBBIES : PLAYING COMPUTER GAMES & LISTENING MUSIC.

LANGUAGE KNOWN: ENGLISH, HINDI, BENGALI.

D.O.B : 2ND DECEMBER 1987

SEX : MALE

WEIGHT : 70 KGS.

NATIONALITY: INDIAN

HEIGHT : 180 CM.

I hereby declare that all the above given information are true as per my knowledge.

Tapojit Ghosh

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