Customer Service Medical Assistant

Sharmekia L. Vandyke

Objective: Seeking a career as a Medical Assistant that will encourage professional growth within an organization while providing exemplary customer service to both internal and external clientele.

Summary of Qualifications

7 years in roles of superior customer service in the healthcare arena as a Certified Nursing Assistant

Strong knowledge of various computer software applications (E-medsy’s, Microsoft Office Suite)

Ability to administer various medical procedures, vitals, blood pressures, and urinalysis

Ability to accurately do procedures in a timely manner and meet or exceed deadlines

Efficient in conversing using appropriate communicating skills effectively in both written and verbal forms when dealing with patients

Education:

UEI College

Program: Medical Assistant Technician

Diploma pending (Nov. 2015)

OSHA certified

HIPAA certified

CPR certified

Courses Taken: Introduction to Allied Health, Medical Front Office Procedures, Medical Back Office Procedures, Human Disease & Pathology, Anatomy and Physiology Terminology, Phlebotomy, Pharmacology, Electrocardiograms, and Medical Assistant Certification Review

Employment History:

10/2015-present Women’s Healthcare Association Houston, Texas

Job Title- Medical Assistant (Externship)

Responsible for administering and monitoring vital signs, blood pressures and blood withdrawls

Schedule and verify appointments and insurances/rooming patients

Assist senior staff in performing Well-Women check-ups, pregnancy test, and urinalysis

General duties as needed

02/2015-09/2015 Excel Home Healthcare Houston, Texas

Job Title- Certified CNA

Assist patients with daily living skills including but not limited to bathing, cooking, and cleaning

Assisted with transporting patients, maintaining documentation of all scheduled activity and appointments

Worked with patients in both in homes and facilities

Same duties performed from 07/2007-present with various home health agencies throughout Texas and Louisiana

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