Customer Service Management, sales and marketing

OBJECTIVE:

To start my career within a dynamic institution and add value through leveraging my international background

Education

**/****- **/**** ********** of Lagos, Nigeria, Faculty of Arts.

Master Degree: (M.A.)History And Strategic Studies

Result: MERIT

06/2012 -10/2012 Professional Post-Graduate Diploma

Course: Institute of Customer Relationship Management

Core Modules: Business Policy, International Marketing Management, Strategic Customer Management, Customer Service Marketing

10/2007 - 07/2011

Al-Hikmah University, Ilorin, Nigeria- Faculty of Humanities

B.A. (Bachelor of Art) History and International Relations

Result: Second Class Upper

Core Modules International Studies, Development Studies, Diplomacy, World Politics, Comparative Theories,Neo-colonialism within and outside Africa.

10/2006- 03/2007

10/2003 - 06/2005

09/2006- 10/2006

10/1998-07/2003

IJMBAdvanced Level: Economics, Government, English Language

Doregos Private Academy(DPA) Lagos, Nigeria.

West African Examination Council Senior Exam (WAEC)

American International School of Dakar, Senegal.

Work Experience

01/2012 - 10/2012 Clerical Officer (Hospital Management Board)– Ondo State, Nigeria.

- Compilation of all minutes within the Board on daily, weekly, and monthly basis

- Preparation of presentation materials for management visits and management board meetings.

- Preparation and handling of all computer works

- responding to inquiries from the public and scheduling appointments

-management of office supplies

04/2012 -12/2012 Tutor at Ondo State French Learning Centre (Part-time- Elementary and Intermediate level)

02/2013- 07/2013 Financial Planner at Capital Express Assurance Plc

-Incharge of the sales and recommendation of financial policies

05/2015 – TILL DATE Account Officer (Diamond Bank PLC) – Akowonjo, Lagos. In charge of sales of various banking products and maintenance of existing accounts. Also attends to customers' complaints and help with BVN registration.

Interests & Extracurricular Activities

Sports: Soccer, jogging(Lagos International Marathon), Basketball, Badminton

Literature and Media: Reading Newspapers, watching news, Discovery channels, facts findings

Travel: Lived in 6 countries and travelled to more than 10

Current Affairs: International Relations, Finance, Technology, Foreign Politics

Languages & Computer Skills

English (National, fluent), Yoruba (Native), French (Fluent)

Fast and Effective Written and Oral communication skills.

Proficiency in Microsoft Office (Excel, VBA, PowerPoint, Word, Access)

REFEREES

OLAGOKE TAIWO QUADRI

Administrative officer II (LAUTECH Teaching Hospital, Ogbomosho, Oyo Sate)

Phone: 080********; Email: ***********@*****.***

Address: 3, Coorperate Planning and Training route, Lautech Teaching Hospital, Ogbomosho, Oyo State.

ADAMU IBRAHIM OLUMIDE

I.T. Support Technician (Niger Dock LTD. Apapa, Lagos)

Phone: 070********; Email: ********@*****.***

Address: No, 26, Godwin Omonua Street, Ire Akari Estate, Isolo, Lagos.

ABDULGANIYU OLUWADAMILARE

Computer Analyst (University of Maiduguri, Borno State)

Phone: 080********; Email: ******@*****.***

Address: staff quarters block, University of Maiduguri, Borno State.

Contact this candidate