Edgar A. Santiago
Yonkers NY 10701
Cell Phone: 347-***-****
Email: ***********@*****.***
Objective: To obtain a position with growth potential where I can utilize my experience and knowledge and
where I can be an asset to the company.
Experience:
Territory Sales Representative
09/2015 – Present Incomm Agent Solutions New York, NY
Proactively sell new products to Authorized Agents with an aim towards increasing revenues both for the Authorized Agent and InComm
Visiting all payment locations in their territory on a regular basis.
Review monthly activities with their Authorized Agents and identify opportunities to increase business and revenues.
Reconcile cash and other deposits for all markets with bank deposits.
Develop and maintain relationships with the owners, managers, and staff.
Residential Account Executive
09/2013 – 06/2015 Cablevision Westchester County, NY
Increased sales and revenue in territory by providing cable, phone and data solutions for residential accounts. Located prospects through cold calling, networking and setting my own appointments with decision makers. Worked in a consultative and collaborative fashion to develop customized, value-added solutions. Consistently met or exceeded an aggressively set sales quota. Achievements included:
# 7 Sales Rep in the office of 35 reps in 2014
Top performer president club honors for March 2014, August 2014, October 2014, November 2014, January 2015, March 2015, May 2015
2014: Sept-Dec outperformed ramp goal by 196%
Front Office Manager
05/2008 – 08/2013 Fairfield Inn Marriott Long Island City, NY
Direct and administer all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Initiate and implement marketing and up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Recruit, interview and train team members
Data Analyst
02/2003 – 05/2008 Orthonet, LLC White Plains, NY
Created and refreshed databases
Updated maintained and modified access databases
Maintained customer confidence and protects operations by keeping information confidential
Prepared source data for computer entry by compiling and sorting information establishing entry priorities
Maintained data entry requirements by following data program techniques and procedures
Secured information by completing data base backups
Education:
BA in Communications Film & Video Production
City College of New York-New York, NY
Degree Granted 2003
Languages: Bilingual Spanish