Manager Management
Resume:
RONA JALOCON DELA PAZ
LAMBINGAN BEACH, POOK,
KALIBO, AKLAN 5600
PHILIPPINES
************@*****.***
Summary
More than 8 years of Managerial Experience in countries leading fast food
Equipped with different Sales Building and Marketing Strategies and Leadership Skills through seminars and training
Food Safety Certified
Basic Safety and Security Certified
Pest Control Management Certified
Passed the Harrison Assessment Exam
Passed the Service Excellence Culture by American Hospitality Culture
Graduate of Bachelor of Science in COMMERCE major in Computer Management
Units taken in Master in Business Administration
Proficient in using Computer applications (MS Word, Excel, Powerpoint and others)
Improved and maintain FSC performance
Food and Beverage operations and Management Skills
Customer Service management skills
Positions Held
March 2008-Present, Restaurant Manager
Orinda Holdings Corporation (Franchise of Jollibee Foods Corp.)
Total Quality Manager:
Annual Strategic Planning and Goal Setting
Monthly Business Review
Profit and Loss Monitoring and Review
Utilities Cost Monitoring
Improve and Achieve FSC performance
Total Customer Satisfaction
Monthly FSC audit
Cash Control System Implementation
Crew Hiring (Final Interview)
People Management
Values, Mission and Vision Implementation
Repair and Maintenance Manager
Implementation of Preventive Maintenance
Achievement
2014 – FSC Certified
2013 – FSC Certified
2013 - Sales Target Exceeding Award
2012 – FSC Certified
2011 - Gold Star Awardee
2011 – Quality Excellence Management Award
2010 – FSC Certified
2008 – Silver Star Awardee
December 2007 - February 2008, Assistant Restaurant Manager 2
Orinda Holdings Corporation (Franchise of Jollibee Foods Corp.)
Product Quality Manager
Food Cost Paper Cost Management and Control In-charge
Ordering and Inventory In-charge
Wastage and Variance Monitoring
New Product Training
New Update implementation
June 2007 - November 2007, Assistant Restaurant Manager 3
Orinda Holdings Corporation (Franchise Of Jollibee Foods Corp.)
Crew Training Manager
Dailies achievement
Crew Training System Implementation
December 2005 to May 2007, Executive Assistant / Secretary
Aria Cucina Italiana
D’Mall Boracay, Malay, Aklan
October 2004 to April 2005, Service Crew
Orinda Holdings Corporation (Franchise of Jollibee Foods Corp.)
Kalibo, Aklan
Production, Training and Hiring Manager Assistant
February 2004 to August 2004, Service Crew
La Thessa Foods Corporation (Franchise of Jollibee Foods Corp.)
Kalibo, Aklan
Production, Training and Hiring Manager Assistant
Education
Present, Master in Business Administration
Aklan Catholic College
Kalibo Aklan
Philippines
2013, Master in Business Administration (24units)
University of San Agustin
Iloilo City
Philippines
Units Taken:
Operation Management
Business Policy
Advertising and Promotions
Financial Management
Human Resource Management
Leadership and Organizational Behavior
2004, Bachelor of Science in Commerce Major in Computer Management
Aklan College (Aklan Catholic College)
Kalibo, Aklan
Philippines
2000, High School
Roxas Memorial College of Arts and Trades (RMCAT)
Kalibo, Aklan
1996, Elementary
Pook Elementary School
Kalibo, Aklan
Trainings
Pollution Control
Department of Environment and Natural Resources EMB Region 6
Iloilo City
September 2013
Service Excellence Culture
The American Hospitality Academy
Jollibee Foods Corporation
June 2012
Harrison Assessment Exam
Jollibee Foods Corporation
2011
Restaurant Analysis and Profit Sales Strategy
Iloilo City
July 2008
Basic Operations Training Program
Jollibee Foods Corporation
June 2007
On-Job Training
Encoder
Department of Interior and Local Government - Kalibo
2004
Personal Information:
Sex Female
Height 5’3”
Age 30 years old
Date of Birth September 25, 1983
Citizenship Filipino
Religion Roman Catholic
Organization
TRIAD SOCIETY OF AKLAN (Professional)
An Environmental Youth Organization
Chairman of the Board
References
Atty. Danilo Padilla Sr., Managing Director and Franchisee
Orinda Holdings Corporation
BF Homes, Quezon City
Rosalinda Nailga, Accountant
Orinda Holdings Corporation
Kalibo, Aklan
Jean F. Anteza, Sales and Service Associate
East West Banking Corporation
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