Georgette Johnson
Harker Heights, Tx
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My name is Georgette Johnson and I am 35 years old. You will find after reviewing my resume that I have an extensive background in Administration and of that over 6 years of medical administration experience. I am a very quick study and will provide the best customer service to “our” clients/patients. I am a very motivated self starter and I am not afraid to ask questions and help others if possible. I love to learn and experience new things and will take on any challenges placed in front of me.
I look forward to hearing back from you and if hired I will not let you or your growing business down. Please feel free to contact me via email or by telephone if you feel that I have met the requirements to fill this position.
Sincerely,
Georgette Johnson
Georgette Johnson
900 Rattlesnake
Harker Heights, Tx 76548
********************@*****.***
Qualifications
More than 10 years of Microsoft experience
Hard working, able to multi task effectively
Outstanding leadership communication skills
Experience
Receptionist
09/14-present
Neurology Institute of San Antonio
Provide Customer service to patients
Maintained currency logs
Checking patients in and out of appointments
Scheduled routine appointments
Balance collections
Answered multiple line phone system
Maintained EMR system
Scanned Documents into EMR system
Maintained daily patient flow sheet
Unit Secretary
(11/2010-08/2014) Baptist Health System, San Antonio, TX
Provide administrative and clerical support to Physicians and nursing staff
Input orders written by Physicians
Maintained patient satisfaction
Coordinate conferences and meetings
Conduct searches to find needed information, using such sources as the internet
Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications
Greet patients and family members, handle their inquiries, and direct them to the appropriate persons according to their needs
Customer Service/Administrative Assistant
[05/2007-10/2010] Spider Man Pest Control, San Antonio, TX
Maintained multi line phone system
Established and maintained accounts
Managed Auto Pilot computer system
Maintained, initiated and closed invoices
Managed accounts receivable and payable
Filed and updated customer records
Provided follow up customer service to include feedback and consumer updates
Sales Representative
[08/2005-05/2007] Primetime Advertising, San Antonio, TX
Assisted in outbound sales
Sold spirit items to businesses within 5 mile radius of High Schools across the country
Informed potential customers of services provided
Veterinarian Technician/Receptionist
[03/2000-10/2000 & 01/2005-07/2005] Deerfield Animal Hospital, San Antonio, TX
Assisted Dr. in exam room with patient care
Performed blood draws and x-rays
Administrated vaccinations and triage
Groomed cats and dogs
Provided excellent customer service at front desk
Safety/Admin Clerk
[05/2002-01/2005] Sys Team Inc., Corpus Christi, TX
Create Training Qualification Jackets (folders) for inbound Instructor Pilots and student Aviators
Assist in updating and maintaining all Safety required reading and electronic bulletin boards
Identify, investigate and take corrective action on all unsafe or hazardous working conditions
Initiate, record, and track all Precautionary Emergency Landing (PEL) mishaps and post all documentation to applicable distribution systems
Coordinate all functions of Safety/Operational Risk Management (ORM)
Perform a close-out on all Qualification Jackets upon transfer of all aircrew and verify all appropriate log book entries have been made
Secretary/Receptionist
[10/2000-04/2001] American Red Cross, Landstuhl, Germany
Provided clerical service
Utilized Microsoft Word to compose interoffice correspondence
Monitored records and files
Assisted callers and visitors
Personal Banker
[06/1998-03/2000] First National Bank Texas, Killeen, TX
Provided excellent customer service
Assisted with currency transactions, deposits, withdrawls
Insured proper balance of teller drawer
Processed and established customer accounts
Waitress
[08/1997-05/1998] Souper Salad, San Antonio, TX
Provided courteous customer service
Maintained clean dining area
Replenished supplies and condiments
Served as cashier
Education
Winston Churchill High School, San Antonio, TX
Academic Diploma (1998)
References available on request