PETULA D. SCOTT

**** ****** *** ***** 404-***-****

Norcross, GA 30071 acwljl@r.postjobfree.com

SUMMARY

Office support professional with more than 10 years’ experience in a variety of industries. Solid skills in serving as liaison between company and external vendors including banks and insurance companies. With 12 years of Military experience. Expertise includes:

Payroll Processing

Data Entry

Health Insurance Claims Processing

Report Generation

Inventory/Logistics

Mailroom

Accounts Payable

Office Administration

Receptionist

Accounts Receivable

EXPERIENCE

Inventory Control Clerk

Mari staff (Phoenix Metals) Norcross, Ga 07/2015-07/2016

Review of open jobs flagged as pending vendor invoices; corresponding with vendors.

Auditing and preforming needed corrections between vendor documents and warehouse.

Analysis of remaining open purchase orders items.

Monitor and handling of unassigned vendor invoices; matching to corresponding Inventory.

Upload job and forwarding to Payables Department; perform investigation if no records.

Costing and receiving of processing orders both external and internal using Shop Order.

Receiving and manual Receiving Programs.

Review and verification of cost prior to inventory system upload.

Assist in distributing inbound mail, manage outbound mail and packages.

Prepare customer Invoices turned in by Billing Department for mailing.

Assist in switchboard coverage when needed.

Express Pros (NHCG) Wilmington, NC 09/2014-04/2015

Development Specialist

Answering department phone and transfer to various departments.

Review permit applications for accuracy.

Set up permits.

Point of contact for customers seeking information.

Accept payments for permits.

Issue Permits.

Schedule Inspection.

Tran STAR Freight

Payroll Clerk/Data Entry Powder Springs, Ga 06/2010-06/2013

Import, review and analyze payroll; balance payroll batches, checking for accuracy

Process direct deposit requests

Input and maintained, and filed data.

Filing, Data entry and reception duties.

Manual Checks, stop payments, reversals and recalls

21st Century Insurance 06/2009-02/2010

Triage Assessor-Personal Lines Alpharetta, Ga

Responsible for navigating through various systems to gather documentation for preparation of subrogation files.

Attached documentation to imaging system to be distributed to various units.

Responsible for communicating with claims adjusters and claimants to obtain missing documentation.

Use PLCS and CORE to make sure all documentation, photos, police report, Etc., was present for the insurance claims to be settled, before sending information to the adjuster.

Automated Data Processing Inc. (ADP) – Alpharetta, GA 03/2002-04/2009

Payroll Specialist II

Responsible for all payroll functions for approximately 1500 hourly and salaried employees in five states.

Import, review and analyze payroll; balance payroll batches, checking for accuracy.

Problem solve for associates while on the phone in a fast paced environment.

Process direct deposit requests.

Assist bank with reconciliation.

Perform banking duties including manual deposits, stop payments, reversals and recalls of monies.

Coordinate documentation for separations, salary continuations, leaves of absences, flexible work arrangements and transfers.

Assist with payroll tax and annual W-2 distribution by performing related data entry, filing, and collating duties

Benefits Administrator/Claims Processor – Atlanta, GA, 2002-2008

Responsible for the adjudication and entering of company health program participants’ benefit reimbursement claims into database to ensure timely reimbursements.

Individually processed more than 14,000 flexible spending account claims per month.

Ensured all records scanned by OCR were correctly adjudicated and processed; used other software programs to review, process, and correct claims records.

Processed COBRA/FSA deductions for payments and checks.

Processed flexible spending account checks returned via mail to clear up overpayments.

Processed appeals of denied participant claims including research into escalated cases.

Served on company’s team to decide final rulings on claims.

EDUCATION

Grantham University 02014-Present

Currently studying business administration and accounting with an anticipated graduation date of September 2018.

COMPUTER SKILLS

PLCS, CORE, ADP Enterprise EV3,4 and 5, ADP Report smith, ADP Pay expert, PCPW, ADP Pay force, ETIME, SAP Adjust mate, Clarify, Peachtree Accounting, One Solutions, SAM, Utilipro, JD Edwards, AS400, Oracle, Microsoft Windows, Word, Excel; 10-Key Touch; Docutreev; QuickBooks, Siemens Nixdorf, Lawson, Data Entry 10,000 KPH 45 WPM

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