Contract Management/Executive Assistant

Mary C Gibson

***** ***** ****** ****

Home: 512-***-****

Austin, Texas 78737

****@***********.***

Cell: 512-***-****

PROFESSIONAL SUMMARY

I am a self-directed, detail-oriented, professional with over 20 years’ experience in positions from customer service to executive assistant. I have extensive experience in editing, proofreading, accounting, purchasing, contract and contractor management, facility maintenance, budgeting, project management, payroll, hiring, employee supervision and many other aspects of businesses. I have worked in the fields of cable, convenience stores, legal, as paralegal for a general practitioner and subrogation, government, semiconductor, property management, facility management and parking. I am a self-starter who is capable of adjusting to a new position quickly. I have a strong work ethic, exceptional organizational, verbal and written communication and problem solving skills with a keen ability to visualize the short-term tactical actions as well as the long-term results; offering alternative plans when necessary. I work well individually and with a team in high-pressure situations and day-to-day operations. I have the ability to handle situations with patience, empathy and diplomacy at all levels in an organization.

EXPERIENCE

Remote Management Services, SP Plus Sept 2015 – June 2016

Command Center Specialist

Answer calls from over 200 garages in the United States, assisting customers with issues

Provide excellent customer service while answering calls from garages across the country and Hawaii over intercom

Help resolve issues to include cc issues, technical problems and hardware issues and monthly accounts

Texas Department of Criminal Justice, Austin, TX Feb 2008 – March 2015

Administrative Assistant IV

Administrative support for two managers and nine, governor appointed, executive board members

Research, track and report progress on investigations improving response times on correspondence investigations by 90 %

Communicate with board members, agency staff and executive leadership regarding board activities

Review, understand and summarize documents pertaining to agency business

Interface with management and public regarding agency activities and operations

Proofread and compose minutes, speeches and letters to and from board office

SEMATECH/ATDF, INC., Austin, Texas 1997 – Sept 2007

Executive Assistant

Primary support for 8 group managers, approximately 90 employees

Managed and audited 7 department budgets ranging from .5M to 9M, assisting in data entry, research, and resolution of charges, monthly and annually. Assisted department managers and directors with meetings, travel and general support

Primary sponsor for approximately 130 contractors for the company, including account setups

Invoiced supplier companies, saving approximately $13.2K per year over 5 years by submitting invoices in a timely fashion

Reviewed, summarized and audited work orders to be sure the work orders stayed on budget/schedule

Assisted with work order proposals, compiling cost estimates for parts and services

EDUCATION

Western Governors University, Salt Lake City, Utah, online – Business Management – starting 11/2016

Grand Canyon University, Phoenix, Arizona, online - Justice Studies/Psychology – not graduated

Southern Careers Institute, Austin, Texas – Paralegal Program (Diploma acquired) - Graduated with honors

Proficient in:

Windows up to 2010 Microsoft Office up to 2013 Google Applications

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