Nicole Devore

Human Resource Manager

Katy, TX

acwlii@r.postjobfree.com - 832-***-****

A Human Resource Manager with an emphasis on recruitment, employee relations, and benefit administration and design with experience working in an environment with minimal resources and the ability to perform multiple tasks within multiple functional areas within Human Resources. Authorized to work in the US for any employer

WORK EXPERIENCE

Manager, Human Resources

Cameron LNG - Houston, TX - December 2014 to Present

• Managed a Human Resources staff of four (4) consisting of a payroll and benefits administrator, human resource generalist, and two contract recruiters.

• Chairperson of the Human Resource technical committee meeting with the Joint Venture Partners where we would discuss on a quarterly basis status of recruitment, any personnel changes that could be coming up and any changes that the VP of Human Resources will be bringing to the upcoming board meeting.

• Managed all employee relations with strict confidentiality for the Corporate Office, Operations division and Engineering and Construction division.

• Devised and implemented and trained employee population on several HR policies Employee Handbook, Code of Conduct, Confidentiality Agreements, and IT Usage and Security.

• Devised, implemented and trained on a performance management process that would be successful in engaging employees in their day to day work as well as developing the desired culture.

• Annually partnered with the Senior Management team to calculate merit increase, promotional increases and short-term incentive amounts.

• Devised three relocation policies that were suitable for our business (temporary relocation, domestic relocation and international relocation). Partnering with our procurement department selected a reputable vendor to partner with to execute these policies.

• Together with our procurement team completed a Request for Proposal (RFP) for a benefits consultant/ broker. Designed the benefit offering (retirement and health and welfare) for 2015 with the assistance of our benefit advisors and approved by our benefits committee.

• Successfully implemented the full ADP Workforce Now HRIS system, which included recruitment, talent management, self-service, payroll and benefits.

• Oversaw the bi-weekly payroll processing of approximately 220 exempt and non-exempt employees.

• Managed on-boarding process for all new hires, which includes: executed offer letter, pre-employment contingencies (drug screen, DOT testing, cognitive tests, physical tests, background screen) dependent on the position, relocation, pre-employment paperwork and new hire orientation.

• Streamlined, process mapped and trained managers on the recruitment process in order to expedite searches and make the process more effective for all parties involved.

• Successfully recruited in accordance with the staffing plan for the 2015 year, approximately 140 positions across all divisions.

Sr. Human Resource Generalist

EDF Trading North America - April 2012 to December 2014

• Performed talent Management review with all line and senior managers for succession planning and leadership development purposes.

• Managed all employee relations issues with strict confidentiality for the Back Office (Support Roles such as Financial Operations and Information Technology) employees.

• Annually examine and plan for the next year and future year's employee benefit packages; negotiated a 4 percent reduction for medical benefits in the 2014 plan year.

• Annually analyze and adjust compensation packages (salary and bonus) based upon market data and company performance for all exempt and non-exempt employees.

• Established an internal and external training program consisting of technical business related, computer software, management, leadership and group communication trainings.

• Created an Employee Handbook, IT Usage Policy and Expense Policy for the United States as well as the Canada offices.

• Championed the summer internship program including recruitment, interviews, candidate placement and social events (Summer 2013 was 17 students and Summer 2014 will be 22 students).

• Streamlined, documented and trained managers on the recruitment process in order to reduce turnaround time and make the process more effective for each individual involved.

• Negotiated contracts with recruitment vendors from 25 percent of the first year compensation to 18 percent of the first year base salary in order to reduce our overhead recruitment costs.

• Process biweekly and semimonthly payroll for about 400 employees: processing payroll, retirement contribution processing and funding, new hire paperwork and manual checks.

• Given the circumstances of the payroll platform, negotiated with ADP a new HRIS system for 40 percent cost savings as well as 60 percent administration time savings. Human Resource / Payroll Coordinator

Cenergy International Services - October 2010 to April 2012

• Annually examine and plan for the next year and future year's employee benefit packages.

• Annually analyze and adjust compensation packages (salary and bonus) based upon market data and company performance for all exempt, non-exempt employees and contractors.

• Created an Employee Handbook and Expense Policy for the United States, Canada and Australia offices.

• Process biweekly and semimonthly payroll for about 400 employees: processing payroll, retirement contribution processing and funding, new hire paperwork and manual checks.

• Transitioned our new payroll system from NetSuite Accounting to ADP in order to save costs (25 percent) in regards to processing fees and work time.

Payroll / Accounting Processor

Southwest Water Company - May 2009 to October 2010

• Process biweekly and semimonthly payroll for about 1,300 employees: processing payroll, retirement contribution processing and funding, new hire paperwork and manual checks.

• After each payroll is finalized create journal entry for accounting, balance benefit deductions on payroll registers to benefit bills.

• The HRIS system malfunctioned and deleted all vacation accruals and taken amounts worked with other payroll processors to get all 1,300 employee balances corrected within 2 months. Payroll / Accounting Administrator

John Moore Services - June 2007 to May 2009

• Accurately processed all technician invoices to ensure that all payments were collected and posted correctly

(payroll was based upon this data).

• Precisely calculated all payrolls (hourly and variable commission pay) for the electrical and plumbing divisions.

• Assisted the technicians with outstanding collections of past due invoices and arranged technician pay once closed.

• Coordinated all training for the new customer service agents to introduce them to the John Moore systems, services and operating procedures.

EDUCATION

Masters in MBA

University of Houston

2011 to 2013

BS in Math Education

University of Houston

2005 to 2009

ADDITIONAL INFORMATION

SKILLS

Goal oriented with strong leadership and training capabilities Organized, highly motivated, and detail-directed problem solver. Experience in handling confidential information

Expertise in Microsoft Excel, Microsoft Word, PowerPoint, Access, Outlook Experience and knowledge with QuickBooks 2007, ADP Reporting, ADP EV5, ADP Workforce Now, Ceridian Good customer-relations background

PROFESSIONAL AFFILIATIONS

Society of Human Resource Management (SHRM)

HR Houston

American Payroll Association (APA)

Hogan Assessment Certification

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