Manager Sales
Resume:
Evan Wiley
*****.*****@*****.***
linkedin.com--Evan Wiley
Cordova, TN
Human Resources
Eager Human Resource professional with a propensity for inventive approaches to conventional practices. A zealot for creativity and tackling future-oriented challenges with little information. Thrives in high performance cultures that have goal driven projects and where changes are seen as improvements. Successful track record overseeing diverse areas of responsibility including:
• Leadership Development • Staff Recruitment •College Recruitment• Diversity Recruitment • Training and Development • Performance Evaluation • Employee Recognition • Employee Relations• Engagement Programs• Budget Forecasting• Scheduling Systems• Operational Management•
Highlighted Career Achievements
High Potential Program – Transitioned into management role within first year with Sam’s Club and hand selected for mentorship by the Regional Vice President of the World’s Largest Retailer Adaptable Leader – Dove headlong into leadership roles in multiple stores and managerial positions to correct errors, behaviors, and develop successful practices to increase efficiency Leadership Development – Selected to travel to new store openings to facilitate filling critical positions, developing sales curriculum, and implementing training of new associates, supervisors, and managers Mentor – Guided and cultivated many high potential employees in preparation of advancing into managerial positions Recruiter – Advertised, hosted, and interviewed high potential candidates in a 3 day job fair in Southaven, MS with a group of personnel specialists. The endeavor led to over 400 applicant interviews and over 80 hires for Memphis Metro Sam’s Clubs Professional Experience
Sam’s Club, Bartlett, TN September 2012- June 2016 Membership and Marketing Manager
Facilitated the hiring and onboarding process of over 300 employees with Sam’s Club proprietary Career Preference Dashboard system
Counseled people managers, high potential candidates, and employees in effective conflict resolution methods and communication strategies for successful resolution of employee relations, recruitment, and compensation challenges
Participated in RedBook Investigations to resolve issues of harassment, discrimination, and other workplace disputes
Completed 150 Performance Evaluations annually, covering New Employee 90 day evaluations, and Year End Evaluations for 80 direct reports
As of FYE17 beginning in February, my team has increased sales from one category by almost $1.4 million in a single store. The store year to date boasts 105% to plan in Sales, 110% in Profit, and 107% in Membership, higher than every Store in our Market, through a difficult store remodel
Merged customer needs and budgeting requirements by becoming the store expert of the proprietary scheduling system RedPrairie
Selected by direct manager to pilot new inventory management system in store, though I was not direct supervisor over the employees or areas of business effected by the system change
Gained full operational understanding and industry knowledge by delving into Key Performance indicators daily, referring to sales forecasts, and gathering information from previous year 52 week files to prepare for all customer service needs
Analyzed store financial reporting trends and created correction or errors reports for market and regional management
Became a skilled merchandizer and operational manager by transitioning into every merchandizing and operational role available within the store, with each move increasing sales volume, and overall standards through motivation, urgency, attention to detail, and customer first philosophy
Evan Wiley 865-***-**** • *****.*****@*****.***
Texas Roadhouse, Knoxville, TN May 2011-September 2012 Lead Shift Manager/ Store Trainer
Coordinated and aided in essential functions within the city to promote TRH.
Trained new employees in company processes, sales tactics, and company culture First Baptist Church, Athens, TN April 2010- December 2010 Interim Youth Minister
Exacted all functions of Youth Minister while the Elders searched for the permanent candidate
Honed public speaking and presentation expertise with tri-weekly services or radio broadcasts
Led community outreach events targeted at assisting lower-income homes in the area Panera Bread Co., Knoxville, TN October 2009- April 2010 Associate/ Trainer
Quickly learned and worked in every non-salaried position in the store
Trained new team-members upon hire
Bratislava Educational Resource Center, Bratislava, Slovakia May-September 2008 Educator/ Intern
Developed curriculum for International students in Bratislava
Supported international families by supplementing educational needs of special-needs students.
Established a TESOL- based English class to offset school operating costs.
Hosted and coached a basketball training camp for physically impaired students at the school
Honed oratory skills by leading several think-tank discussions in international community Education
Bachelor of Arts, History, 2009
Bryan College – Dayton, Tennessee
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