IT technology Architect

Steve Church

Cumming, GA *****

https://www.linkedin.com/in/steve-church

****************@*****.*** 770-***-****

Technology Solutions Architect

Accelerate Time to Market Leveraging Virtualization Technology and

Agile Programming Methodology

Designer, implementer and management specialist, reducing operating expenses and increasing accuracy by leveraging automation and virtualization. Demonstrated skills in learning new technologies quickly and possess solid understanding of hardware and software products. Recognized for effective interaction with different stakeholders to ensure requirements are met. Proven results-driven, customer-focused, reliable and friendly approach to work.

Software & Hardware Virtualization Automation Computer Storage

Problem Tracking & Resolution Backup, Restore & Disaster Recovery

Technical Skills

Operating Systems:

Linux, HP/UX, AIX, Windows XP, Windows 2003, VMWARE ESX

Hardware:

Dell servers, Intel servers, EMC SYMM/DMX/VMAX, CX/VNX, EMC VPLEX, EMC Data Computing Appliance V1, V2 and V3, EMC CELERRA, NETAPP, Data Domain dd880, dd890

Network Switches:

Brocade, Arista

SAN Switches:

Cisco, Brocade, McData

Software:

Postgresql, Oracle, Pivotal Hadoop, Java 8, Greenplum Database, ddboost, DDOS, gpfdist

Cloud Computing:

OpenStack, AWS, Pivotal Cloud Foundry

Professional Experience

EMC / PIVOTAL, Atlanta, GA 2011 – 2016

Designated Support Engineer III

Supported Enterprise customers using EMC / Pivotal hardware and software. Coordinated with EMC / Pivotal product engineering to document and provide fixes for issues encountered by customers. Tested new features and trained customer personnel. Maintained corporate lab environment for testing.

Advised big data analytics team on design and troubleshooting of Extract, Transform and Load (ETL) job flows, improving run times and eliminating deadlock conditions in database and creating more stable production job flows.

Designed, implemented and trained employees on Massively Parallel Processing (MPP) database backup and recovery solutions, eliminating regular failures in backup / recovery process, resulting in more robust and consistent customer scripts and reducing runtimes for backup process due to automation.

Implemented and tested disaster recovery (DR) configuration for MPP database, providing ability for database replication and recovery at remote site, satisfying strict customer requirements for disaster recovery in 4-hour window for multi-terabyte database.

Provided strong basis for future sales proposal, better configuration designs and actual benchmark results by operating as subject matter expert for interaction between EMC / Pivotal / Data Domain hardware and software products and co-authoring documentation on relationship between differing vendor products, allowing peers better understanding of how products work together.

Managed lab environment, providing testing facilities for Pivotal support team.

Steve Church ****************@*****.*** Page Two

EMC / PIVOTAL (Continued)

Coordinated and installed major / minor software upgrades and patch releases for Greenplum MPP database, working with Pivotal and EMC engineering to identify release dates for new software features and patches enabling customer’s accelerated schedule to install new software to be met and meeting critical Service Level Agreements (SLA) with external customers.

Worked with Pivotal engineers, addressing reported issues, providing fixes to customers and adding stability to products while keeping customer satisfaction high.

EMC, Atlanta, GA 2006 – 2011

Senior Solutions Architect

Designed, implemented and managed Storage Area Networks (SAN) comprised of 100s of servers and many large storage arrays located at multiple sites. Provided automated Backup / Restore / DR solutions. Provided pre / post-sales technical assistance to sales teams for customer presentations.

Designed and implemented SAN solutions for enterprise level customers, involving different vendor equipment, including local mirroring and remote replication features, meeting customer requirements for high availability and reliability.

Proposed and delivered Network Attached Storage (NAS) solutions for enterprise level customers, including Network File Systems (NFS) and Common Internet File Systems (CIFS), allowing customers to share storage between servers and reduce storage cost and hardware footprint.

Provided documentation and trained customers on EMC delivered solutions / products, providing better understanding of environment, ease of management and initial creation of Configuration Database.

Created database backup / restore and DR solutions by developing scripted processes, leveraging EMC Timefinder and Symmetrix Remote Data Facility (SRDF) products, automating backups to allow customers to meet SLA and reducing failures by standardizing processes.

Attended pre-sales meetings with sales team and customers to provide technical expertise, advising sales team during pre / post sales activity at accounts and allowing for workable proposals to be provided to customers.

Worked with VMWare administrators in virtual environments to configure storage and SAN switch connectivity, providing minimal downtime and maximum scalability and performance.

Migrated user data to new hardware for cost savings and increased performance, using automated configuration and migration scripts.

Additional Professional Experience

EARTHLINK, Atlanta, GA

Staff Production Storage System Engineer

EMC, Atlanta, GA

Senior Solutions Architect

AT&T, Atlanta, GA

Member Technical Staff

Training / Certification / Professional Development

EMC Proven Professional, EMC Certificate EMCISA, 2011

Introduction to JAVA 8 (Oracle), 2015

Intro to Pivotal Cloud Foundry (Pivotal), 2015

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