Customer Service Sales Associate

Patrick Fisher

**** *. *********** **. *** G Prescott, AZ 86303

********@*****.*** 575-***-****

Objective

Detail-oriented, multi-faceted professional with experience encompassing accounting operations, financial statement/report preparation and customer service, seeking entry-level accounting position

Qualifications

In-depth knowledge of a diverse array of core financial and accounting functions with a demonstrated capacity to successfully fulfill responsibilities to further corporate/client objectives

Productive contributor to team projects and self-managed tasks with the ability to successfully deliver multiple concurrent projects under tight deadlines

Able to implement accounting systems and financial management procedures and identify cost saving methods

Excellent communicator; able to form and maintain strong business relationships with management, colleagues and clients at all professional levels; strong memory and work ethic

Education

2009 Certificate from Jackson Hewitt Tax School, Alamogordo, NM

2005 BS Accounting & 2003 Associates Pre-Business, both New Mexico State University

Computer Skills

Word, Excel, PowerPoint, Access, Outlook, QuickBooks & Peachtree accounting software

Professional Experience

Hampton Inn and Suites-Prescott Valley, AZ

Front Desk Agent July 2015-October 2015

Checking guests in and out of rooms, giving them info about the area and local attractions they can go to, Making reservations for customers to stay at the hotel, also handling and reconciling cash till at end of shift. Reconciling any special requests guest has for room with putting in the proper billing procedures for any third party reservations or credit card payments.

Forest Villa Inn-Prescott, AZ

Front Desk Agent/Night Auditor June 2015-August 2016

Checking guests in and out of rooms, giving them info about the area and local attractions they can go to, Making reservations for customers to stay at the hotel, also handling and reconciling cash till at end of shift. Reconciling any special requests guest has for room with putting in the proper billing procedures for any third party reservations or credit card payments. Also reconciling revenue of the day using Microsoft Excel and setting up reservations for the next day.

Haggen-Prescott, AZ

Customer Service Cashier March 2015-July 2015

Cash handling and reconciling of operating bank to ensure accurate cash deposits; store inventory levels maintained by stocking shelves, monitoring expiration dates of perishable items and checking in deliveries. Also selling money orders and handling MoneyGram transactions from guests.

Tusayan Express Mini-mart-Grand Canyon, AZ

Sales Associate August 2014-February 2015

Cash handling and reconciling of operating bank to ensure accurate cash deposits; store inventory levels maintained by stocking shelves, monitoring expiration dates of perishable items and checking in deliveries

Best Western Premiere Grand Canyon Squire Inn-Grand Canyon, AZ

Front Desk Agent April 2013-February 2015

Checking guests in and out of rooms, giving them info about the area and local attractions they can go to, Making reservations for customers to stay at the hotel, also handling and reconciling cash till at end of shift. Reconciling any special requests guest has for room with putting in the proper billing procedures for any third party reservations or credit card payments.

Xanterra South Rim - Grand Canyon, AZ

Retail Associate March 2012-November 2013

Duties include transactions of guest orders into the Raymark cash-register system, handling and reconciling cash till; performed refunds, exchanges, employee discounts and other lead transactions with attention to detail; stocking and controlling inventory by maintaining displays to meet company’s retail standards

Special Projects December 2011-March 2012

Putting together data information from gift shops and restaurants to generate a daily revenue report, posted journal entries at end of month for credit card expenses, postage and copier usage, and employee meal expenses on Lawson software system; reconciled a variety of bills

Food and Beverage Cashier April 2011-December 2011

Ringing customer orders on the Aloha cash register system, handling and reconciling cash till; stocking inventory including packaged snacks, drink cups, dishes, and condiments & answering guest’s questions

Jackson Hewitt-Alamogordo, NM

Tax Preparer January 2010-April 2011

Preparing seasonal federal and state tax returns & answering questions about refunds; responsible for filing tax refunds

Allsup's-Alamogordo, NM

Sales Associate July 2009-February 2011

Cash handling and reconciling of operating bank to ensure accurate cash deposits; store inventory levels maintained by stocking shelves, monitoring expiration dates of perishable items and checking in deliveries

Gate Petroleum-Sumter, SC

Sales Associate/Team Leader March 2006-May 2009

Cash handling to ensure that cash deposits were accurate as possible; record rated as best cash control in the company for one year; inventory controlled by checking in vendor deliveries and stocking items

Professional References

Vicki Bright-74 State Route 64 Grand Canyon, AZ 86023 928-***-****, **********.**@*****.***

Sandi Pulley-Chapman 1310 Butterfield Rd. Apt G Prescott, AZ 86303 928-***-****, **********@***.***

Personal References

Lee Kinney-2400 Scenic Dr. Alamogordo, NM 88310 575-***-****, *********@*******.***

Susan Cook-2400 Scenic Dr. Alamogordo, NM 88310 575-***-****

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