VATCHE DISHOIAN
*** *. ********* ****, ***. *, Lake Hiawatha, New Jersey 07034
**************@*****.*** 201-***-****
SUMMARY OF QUALIFICATIONS
Highly qualified IT Professional with 25 years of extensive experience in supporting all aspects of the IT infrastructure including planning, design, installation, testing, maintenance, troubleshooting and supporting operating systems and applications. Successful in implementing new systems and organizing effective launches. Superior customer relations, problem solving and communication skills. Proven ability to assess customer needs and implement effective methods to deliver optimum results. CORE COMPETENCIES
Server Architecture, configuration, management and maintenance (IBM, Lenovo, HP)
PC maintenance (IBM, Lenovo, HP)
Network Setup/Installation/cabling/patching/testing
Configure LAN/WAN network routers and printers through secure WEP WPA, SSID PROFESSIONAL EXPERIENCE
Computer Engineer – Regional Manager (1991 – 2016) Attar Brothers Trading and Marketing - IBM Partner Company
Prepared racks with IBM or Lenovo system x3650 Server, HP servers, Cisco C2960 switches, and IBM RISC processor based servers for the Ministry of Finance.
Installed hardware and configured networks for Commercial Banks, Insurance companies and large size Hotels.
Managed the installation of Aastra (Ericsson) Business phones and AMD PBX, and provided ongoing maintenance and programming.
Successfully installed SEDCO Magna Line Printers and provided ongoing maintenance for the clients.
Managed more than $400,000 in government agency and commercial client contracts.
Worked closely with clients to determine requirements and guarantee all contracted specifications were met.
Completed projects on-time and within approved budget. Network Engineer (1996 – 2015)
University of Aleppo - Faculty of Economics
Administered and managed Faculty’s Computer Lab.
Provided onsite engineering and technical support to the Faculty’s network system.
Administered contract proposals on behalf of the Faculty, prepared technical specifications, performed cost/benefit analysis, and participated in negotiation on contracting matters with external counterparties.
Introduced Optical Mark Reader (OMR) to Aleppo University as well as to all Universities in Northern Syria. Successfully completed the installation, configuration, training, and managed the ongoing maintenance.
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Network Engineer / Adjunct Professor (1989 – 1996) University of Aleppo- Faculty of Electrical Engineering
Established the first Computer Lab for the Electrical Engineering Faculty which had average of 500 students each semester to provide them with an environment that enabled intensive technology work, self-study work, group work, and a forum to watch demonstration and lectures.
Managed and administered all phases of the project of establishing the Computer Lab from planning, designing, purchasing equipments and installing.
Served as Adjunct Professor and the main instructor at the Computer Lab. EDUCATION & CERTIF ICATION
Bachelor of Science in Electrical Engineering (BSEE) – University of Aleppo, Syria IBM Mobile System Sales, IBM Server Competitive Sales, IBM Server Overview, IBM Desktop System Sales, IBM Personal Computer Architect, IBM Server Architecture PROFESSIONAL ASSOCIATION
Member of Syndicate of Engineers (1989 – 2016)
VOLUNTEERISM
Chairman of the board of Trustees of Gertasirats Armenian High School (2008 – 2016)