Skills
Vitals Signs
Appointment Scheduling
CPT and ICD-9 Coding
Medical Terminology
File Management
Patient Processing
Charting
CPR Certified
Insurance Terminology
Data Entry/Ten Key
Payroll
Patient Billing and Insurance Collections
Accounts Payable
OSHA Trained and HIPAA Certified Customer Service
File Management
Detail Oriented
Office Procedures
Organizational Skills
CPR Certified
Bookkeeping
Typing 60-WPM
Patient Care
Auditing
Microsoft Office
Education
ITT Technical Institute, Norfolk, VA June 2016 (Graduated)
Associates in Business Management
Everest College, Newport News, VA April 2014 (Graduated)
Medical Administrative Assistant
Work History
Volunteer -The Help Inc. Clinic, Hampton, VA October 2014- December 2015
Medical/Dental Receptionist
Friendly interaction and communication with patients
Ability to handle a multi-line inbound phone call system
Maintain important patient and office records
Train and assist new volunteers
Pull and prep patient charts
Patient Reminders/Patient Referrals
Assist fellow coworkers when called upon
Appointment scheduling
Use a computer efficiently and effectively
Ability to perform administrative duties
Have strong bookkeeping and records procedures
Hope In-Home, Newport News, VA February 2014- December 2014
Medical Administrative Assistant Externship
Greeted and screened prospective clients, visitors and employees
Preformed clerical duties related to clinical services including medical transcription, Composition and dictation
Ability to handle a multi-line inbound phone call system
Audited /maintained patient files
Assisted with payroll duties, performed and processed correspondence and emails, and prepared schedules for the scheduling department
Daycare- Taffany Flynn July 2013- July 2015
Babysitter/ Summer Teacher
Childcare workers typically do the following:
Supervise and monitor the safety of children in their care
Prepare meals and organize mealtimes and snacks for children
Help children keep good hygiene
Change the diapers of infants and toddlers
Organize activities so that children can learn about the world and explore interests
Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime
Watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents
Keep records of children’s progress, routines, and interest
E.A.T.S Catering, Louisa, VA June 2010- December 2015
Team Manager/Server/ Decorator
• Managed a 20 person team
• Served multiple customers at a time
• Handled set up/ break down of tables
• Designed desert tables
• Decorated cakes
Texanna Carter, Bumpass, VA June 2010- August 2012
Caregiver
Assisted with personal hygiene, including bathing, oral care, skin care, and hair
Obtained vital signs and maintained patient log
References
Shannon Kendrick HREDA 918-***-****
Taffany Flynn Virginia Eye Consultants 631-***-****
Susan Aldrich Hope In-Home Care 757-***-****
Alice Hutton Accounting Teacher 757-***-****