FAISAL KHAN ************@*******.***
*** ******* *****, **** ****, FL 32746 678-***-****
Project Manager with more than 17 years of experience managing the design of enterprise technology platforms and processes. Leads projects to design, implement, and support business systems aligned with corporate and stakeholder requirements. Manages all aspects of project lifecycles to design and deliver technologies according to best practices and standards within various industries, including Hospitality, Energy, Higher Education, Commercial, Government, Healthcare, Insurance, and others. Professional strengths include excellent problem resolution skills, a customer-focused work ethic, and active leadership of Workday, ERP, SaaS, SAP, ADP, PeopleSoft, Microsoft, and IBM enterprise solution integrations. Notable achievements include:
o Managed Workday Human Capital Management implementations valued at up to $4 Million, directing projects and successful go-lives for major business customers. o Reinvigorated projects, two Workday implementation projects, ensuring the retention and successful completion of $5 Million in new projects. o Establish and communicate methodologies, standards, policies, workflows, guiding the work of functional and technical consultants and customers, delivering effective guidance and governance of Workday and other SaaS initiatives.
PROFESSIONAL EXPERIENCE
DELOITTE, Orlando 2016 - Present
Solution Manager
• Develop, implement, and manage all projects and programs, guiding Workday design and implementation initiatives according to business requirements.
• Communicate with cross-functional business and technology groups, serving as a liaison to convey and translate business needs into effective testing platforms and processes.
• Plan and schedule project resources, schedules, and estimates; guide all project management functions required to successfully complete Workday initiatives.
• Coordinate post-implementation testing and training initiatives, ensuring high levels of satisfaction among customers and other stakeholders before final acceptance of Workday projects.
• Define standardized testing processes, standards, tools, and metrics to ensure the successful implementation and ongoing administration of Workday and ERP platforms. WORKDAY INSIDER.COM, Atlanta, GA 2015 - Present
Independent Workday Engagement / Project Manager
• Directly responsible for the strategic direction, planning, management and overall accountability of large enterprise Workday implementations & client HR transformation projects.
• Function as trusted advisor to the client, partner firm, and cross-functional work streams while providing technical and thought leadership, status updates, budget and resource allocation planning, risk mitigation strategies, training, metrics and astute solutions.
• Apply in-depth methodology, technical and functional knowledge of Workday offerings and features to plan, design, manage and deliver solutions for clients from a multitude of business sectors and major industries.
• Exceed expectations of both client and partner stakeholders through collaborative and dynamic planning, experienced insights, scope definition, iterative functional and technical anaysis, program metrics, and flawless execution of objectives.
SIERRA-CEDAR, Atlanta, GA 2013 - 2014
Workday Engagement / Project Manager
• Develop, implement, and manage all projects and programs, guiding Workday design and implementation initiatives according to business requirements.
• Communicate with cross-functional business and technology groups, serving as a liaison to convey and translate business needs into effective testing platforms and processes.
• Plan and schedule project resources, schedules, and estimates; guide all project management functions required to successfully complete Workday, Salesforce, and ERP initiatives.
• Coordinate post-implementation testing and training initiatives, ensuring high levels of satisfaction among customers and other stakeholders before final acceptance of Workday projects.
• Develop collaborative committees, standardized PMO functions, testing processes, pre-sales standards, tools, and metrics to ensure the successful implementation and ongoing administration of Workday and ERP platforms.
COLLABORATIVE SOLUTIONS, Atlanta, GA 2012 - 2013
Engagement Manager (Workday / Software / Test)
• Led the development and implementation of new Workday technologies for business clients; analyzed existing architectures and made recommendations for Human Capital Management (HCM) technologies designed to enhance business operations.
• Managed full software development lifecycle (SDLC) implementations; direct all phases of initiation, planning, execution, control, and closing.
• Reestablished escalated programs for clients; realigned troubled programs back to customers’ business needs and requirements.
• Collaborated with customers to assess business needs and communicated requirements to internal business groups responsible for software development, testing, and other technical deliverables; ensured that all development efforts aligned with customer expectations.
• Provided program leadership, guidance, and day-to-day support, ensuring that all technology initiatives were completed on-time, on-budget, on-scope, and within expected quality standards. FAISAL KHAN PAGE TWO
ACCENTURE, Atlanta, GA 2007 - 2012
Software Project Manager / Consultant
• Developed and implemented software solutions and provided strategic support for ERP projects; translated business needs into technical and architectural requirements, recommended technical alternatives, and interfaced with cross-functional groups.
• Performed detailed analysis on the financial implications of business and technology projects, developed long-range technology plans with projected ROI and interpreted results.
• Engineered IBM portfolio management and enterprise program management solutions for over 40 Fortune 500 and government clients and served as IBM Rational Expert and as test, change management, and training subject-matter expert.
• Ensured that all development, testing, and launch lifecycles were completed according to business directives and overall development goals.
SAIC (CDC) / CSC / ALLSTATE / IBM, Atlanta, GA 2003 - 2007 Software Project Manager / Consultant
• Oversaw complex software development projects and global teams, ensuring that all new technologies were implemented, on-time, within budget, and according to operational needs
• Managed a presidentially mandated software development project, which required classified information security clearance for an initiative labeled as the National Electronic Disease Surveillance System (NEDSS).
• Directed the design, build, and deployment of an enterprise IBM software management tool, managing all aspects of the project lifecycle, including requirements gathering, configuration, global legacy data migration and conversion, change management, and training. GENERAL ELECTRIC COMPANY, Atlanta, GA - Project Manager 2001 - 2003 EDUCATION
UNIVERSITY OF ILLINOIS, Chicago, IL
BioChemistry, 1993-1996
BANASTHALI UNIVERSITY, Rajasthan, India
MBA, 1996-1999
CERTIFICATIONS
Workday Engagement Manager WD 26
Project Manager (EM/PM) Certification
Project Management Certification, Pinnacle 3, Washington, DC IBM Rational Enterprise Administration
IBM Rational Certified Trainer
Microsoft Technologies Certification
TECHNICAL EXPERTISE
Workday HCM, Payroll, Benefits, Compensation, Advance Compensation, Performance, Time Tracking, Absence Management, Mobile, Student, Financials and Recruiting, ADP, SAP, ERP, Oracle, Microsoft, IBM Enterprise Solutions, PeopleSoft, Multi-Tenant SaaS Technologies, LMS Systems-CsoD, HRIS & Cloud Technologies, Kronos, Success Factors, Salesforce, Change Management, Business Analysis-Design, Software & Build Engineering, Subversion, Mobile Application Development, SDLC, SQA, ATE, Microsoft Technologies/.NET, PL/SQL, Crystal Reports, Oracle WebLogic, ANT, Perl