Human Resources Management

Julie Thompson

*** *********** ***** ***** ******, IL 60188 *****************@*******.*** 630-***-****

Human resources Manager

Extensive background in HR generalist affairs, including experience in union relations, employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Demonstrated success in negotiating win-win compromises, developing team building programs, and writing personnel manuals, facility policies, job descriptions and management reports.

HR Skills

Employee Relations

HR Policies and Procedures

Labor Relations and Management

Employee Recruitment and Retention

Employment Law

FMLA/ADA/EEO

Compliance Investigations

Training and Development

Professional Experience

Senior Professional in Human Resources offering a long HR career distinguished by commended performance and proven results. Extensive background in HR generalist affairs, including experience in union relations, employee recruitment and retention, staff development, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance. Demonstrated success in negotiating win-win compromises, developing team building programs, and writing personnel manuals, job descriptions and management reports.

ALTRIA CLIENT SERVICES Franklin Park, IL

1996-2016

Driving performance of the client’s business through the acquisition, development, retention and engagement of highly-capable talent.

Human Resources Manager, 2013 to 2016

Human Resources Generalist for the entire Franklin Park facility. Worked with senior management to create HR policies and procedures; developed orientation, training and incentive programs; recruited both hourly and salary employees; worked on retention and employee engagement policies. Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; administer HR budget; and handle HR generalist workplace issues. Handled all union related business including; contract negotiations and interpretation; grievance and arbitration preparation; labor/management meetings.

Decision Support Professional, 2009-2013

Worked with the Franklin Park facility to work through any day to day issues. Handled all grievance and compliance investigations. Recruited both hourly and salaried employees, conducted all orientations. Administered benefits enrollment and informational meetings.

Human Resources Professional, 2000-2009

Supervised two human resources employees, handled all of the grievance administration, and recruiting for all hourly employees. Mainly working with the hourly union population to resolve day to day issues. Completed needed management reporting including monthly manning report, hourly attendance, and annual affirmative action report.

Human Resources Administrator, 1996-2000

Worked directly with unionized hourly employees to resolve day to day issues. This included contract interpretation, benefits, payroll, and upkeep of management reports and personnel files.

Key Results:

Driving performance of the client's business through the acquisition, development, retention and engagement of highly-capable talent.

Human Resources Generalist for the Franklin Park facility.

Worked with senior management to create HR policies and procedures; recruit both salaried and hourly employees; developed orientation, training and incentive programs.

Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; administer HR budget; and handle HR generalist workplace issues.

Handled all union related business including; contract negotiations and interpretation; grievance and arbitration preparation; labor/management meetings.

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.

Hired approximately 50 employees per year including sourcing, negotiating salaried and sign-on bonuses/relocation packages if needed.

Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.

Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.

Conducted employment verifications and investigations.

Developed and enforced company policy and procedures relating to all phases of human resources activity.

Implemented the company's first sourcing tracking system.

Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.

PREMIER TECHNOLOGY Bensenville, IL

1986-1996

Personnel Supervisor, 1987-1996

Sole Human Resources employee in the facility with over 300 employees. This included mostly non-union hourly employees and design engineers. Duties included payroll, recruiting, safety/worker's compensation, training and management reports.

Accounts Payable Clerk, 1986-1987

Accounts Payable Clerk included handling, coding and inputting all incoming bills. Scheduling payment based on weekly budget.

Education & Certifications

ILLINOIS STATE UNIVERSITY Normal, IL

Bachelor of Science (BS) Elementary Education

NATIONAL LOUIS UNIVERSITY – Wheaton, IL

Masters of Science (MS) Human Resource and Organizational Development

HR Designations:

SPHR (Senior Professional in Human Resources)

- certification exam passed on 1/24/2011 but re-certification courses were not completed

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