**** ******** ***** **. 662-***-**** home/662-***-**** Cell acwl82@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Ida Cotton

Supervised and Motivated a Team

Exceptional Customer Service Skills

Exceptional Leadership Skills

Cash Handling Skills

Developed Training Initiatives

Experience using Microsoft Word

Excellent Written and Verbal Communication Skills

PROFESSIONAL EXPERIENCE

United States Postal Inspection Service - Memphis, TN May 2015 – April 2016

Security Clearance Specialist

Searched appropriate data bases to provide security clearances for prospective applicants

Prepared denial letters for unsuccessful applicants

United States Postal Service, - Southaven, MS 1999-2011

Postmaster

Supervised and motivated a team of 52

Worked directly with supervisors to process, transport, and deliver mail to over 20,000 residential and business deliveries in the community

Ensured mail delivery was accurately and promptly

Responsible for scheduling, balancing, and staying under budget

Approved and cashed personal payroll checks

Maintained and promoted production and efficiencies

Promoted safety and service

Responsible for reports of the daily activities of the post office

EDUCATION

Mississippi Valley State University

Itta Bena, MS

Business Administration Major

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