Customer Service Sales
Resume:
Jeanette R. Smith
**************@*****.***
OBJECTIVE
To establish a full time position with a company and to advance my career by displaying my hard work ethic, excellent customer service, and aggressive selling enthusiasm.
PROFESSIONAL EXPERIENCE
Morningside Nannies September 2011 to June 2016
Child Care Provider and Personal Assistant
● Everyday responsibilities preparing and serving meals for children, provide reliable transportation for children to attend school, activities, and appointments
● Requires to travel abroad with children as their guardian responsibilities included updating passports, acquiring appropriate documentation to travel with children without parents present, packing, maintaining schedule, remaining diligent on sleep patterns and continuing education, updating parents via email on a daily basis
● Handled diabetic treatment for child in care this involved attending seminar to educate myself on the disease, learning to handle syringes, proper storage for insulin, and notice mood behaviors to react accordingly
● Arrange games and other entertainment activities for children to create a positive child care environment
● Assist and educate children by daily reading and help with homework
● Weekly meetings with parents to discuss weekly plans and to report and problems and update
● Effectively handle altercations between children when disagreements arise
● Handle disputes in a neutral and decisive manner
● Other duties included light house cleaning, grocery shopping, cooking, and occasional laundry Soma Intimates, Chicos, FAS. June 2011 to September 2011 Assistant Manager in Sales
● Assist clients in deciding best fit, style, and comfort
● Assist in maintaining high volume sales at a consistent pace
● Push for new clients and offer specials for new clientele
● Assist management of prospect lists and maintain contact with prospective clients
● Assist in providing excellent customer service, while working as a community team to create high survey scores and generate referrals
● Assist in maintaining current product knowledge of competition, financing & market trends Better Business Bureau May 2010 to March 2011
Accreditation Specialist
● Contact businesses and private corporations by phone in order to promote sales of services provided by membership to the Better Business Bureau
● Analyzed and maintained data related to contracts and update forms for clients
● Meticulously explain services, prices, and answer client questions related to responsibilities and requirements of the Membership
● Record payment types and maintain up to date paper work for each client SUMMARY OF QUALIFICATIONS
● Proficient in Microsoft Word, Excel, PowerPoint and databases OPM, IMS, CMS, LMS, RMS and HAR
● Excellent customer service, project managing, and problem solving skills with expertise in marketing
● Solid track record of meeting and exceeding company goals and objectives
● Experiences traveler
● Knowledgeable in anticipating the needs of my employer EDUCATION
University of Houston
Communications and Public Relations 2008 2010
Midwestern State University
Business Administration in Marketing 2006 2008
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