Human Resources Manager

MARCY INGRAM

*** *** ***** ****, ************, Tennessee 38017

901-***-**** ***********@*******.***

QUALIFICATIONS

Committed, knowledgeable HR expert with vast experience advising and guiding organizations to compliance with federal and state EEO laws by creating transparent systems and training methodologies. Ability to balance legal and business needs to produce cost-effective solutions that minimize risks in fast-paced, deadline driven organizations. Excels at managing multiple projects simultaneously, highly versatile, and adept at quickly mastering new roles and responsibilities. Additional expertise in:

Employment Law

Contracts/Procurement

Management (10+ years)

Policy Development

Training

Internal Investigations

SPEAKING ENGAGEMENTS AND ACTIVITIES

*Speaker: “Conducting Internal Harassment Investigations”

*Speaker: “Preparing for New Job Applicant Screening Law, & Recent Developments in Employment Law”

* Leadership Memphis Executive Class

*Advisory Committee Member, Paralegal Studies (Southwest Community College)

*Lover of music, NBA, food, fitness, and HGTV

PROFESSIONAL EXPERIENCE

SHELBY COUNTY GOVERNMENT, Memphis, Tennessee

Chief Administrator (2011-current)

*Draft HR policy;s; Slashed payroll/benefits administration costs 30% by making staffing adjustments, combining positions and reducing outside consulting fees; negotiated contracts saving company tens of thousands of dollars annually by bringing services in-house and negotiating pricing and fees, while ensuring the continuation and enhancements of services; supports organizational management by providing HR counsel on employment benefits, including pension planning and OPEB liability; labor union negotiations; manages multi-million dollar department budget

Deputy CAO/HR Director (2010-2011)

*Led the strategic design and policy development of salary based compensation; revised company’s employee benefits plans, e.g., compensation policy which included position evaluation, salary structure, and pension plans; negotiated healthcare insurance and benefits plans with vendors; drafted company’s paid-time off program; worked with company’s CAO and employee advocacy groups to proactively address HR data/metrics; supervised 71 employees; managed multi-million dollar budget; promoted to Chief Administrator

MARCY INGRAM

128 Ivy Brook Cove, Collierville, Tennessee 38017

901-***-**** ***********@*******.***

FORD & HARRISON, LLP, 795 Ridge Lake Blvd, Suite 300, Memphis, Tennessee

Senior Associate (2008-2010)

*Successfully defended companies in employment discrimination cases; worked with companies’ vice president level leaders and general counsel in developing strategies in developing proactive policies and procedures; drafted EEOC position statements (state and federal); drafted company employee handbooks; handled arbitration disputes and mediation; EEOC conciliation; worked with companies on developing policies and programs for union avoidance; drafted pleadings and attended court hearings (state and federal); depositions; negotiated agreements with the Department of Labor (DOL); promoted to Senior Associate

SHELBY COUNTY GOVERNMENT, 160 N. Main, Suite 660, Memphis, Tennessee

Labor and Employment Counsel (2004-2008)

*Developed new practice for company’s EEOC processing; successfully defended management’s employment decisions before civil service board with less than 10% of decisions being overturned by Board; received commendations for outstanding performance; drafted EEOC position statements; handled complex employment law cases, including workers compensation; ADA; FLSA; ADEA; §§ 1981 and 1983 actions; negotiated agreements with the DOL; drafted and revised employment policies, e.g., tuition reimbursement policy and disciplinary policies

CASCADES TISSUE GROUP, Memphis, Tennessee

Human Resources Manager (2004-2005)

* Worked in strategic partnership with the company’s Vice President of Human Resources to identify effective HR trends; directed company-wide HR functions, including employee relations, strategic goals, and EEO compliance; built proactive programs for union avoidance; worked with managers on retention and salary and incentive planning; handled unemployment compensation disputes; recruiting and retention, and processed workers compensation claims

EDUCATION

Trevecca Nazarene University, M.B.A. with HR concentration (May 2017)

The University of Memphis, Cecil C. Humphreys School of Law, J.D. (2004)

The University of Tennessee, B.S. (1994)

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