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Automotive Service Technician

Location:
Foreman, AR, 71836
Posted:
September 14, 2016

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Resume:

Robert H Cooper

*** ** ***

Foreman, AR. *****

870-***-****

*********@*****.***

Skills

I have extensive experience in engine repair for over 10 years in personal, education, and job related. I am skilled in adjusting and replacing defective or worn parts and components. I can modify, disassemble, repair, and assemble major systems, components, and operating mechanisms of diesel engines and multisystem transmissions. I am knowledgeable in braking, wiring, diagnostics, fuel ignition repair, air conditioning systems, automotive engine machining and fuel systems. I have experience with a wide variety of tools necessary for engine modification as well as pressure indicators and trim and molding tools. I use troubleshooting, schematics, and repair manuals on a daily basis either for work or personal.

Experience

03/2015 to 09/2015

Meineke, Texarkana, TX - Service Technician

Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems. Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests. Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements. Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Documents service and installation actions by completing forms, reports, logs, and records. Maintains customer confidence by keeping service information confidential. Updates job knowledge by participating in educational opportunities; reading professional publications. Accomplishes operations and organization mission by completing related results as needed.

11/2014 - 03/2015

AEP Swepco, Texarkana, TX - Meter Reader

Connect and disconnect utility services at specific locations. Update client address and meter location information. Inspect meters for nauthorized connections, defects, and damage such as broken seals.

Leave messages to arrange different time to read meters in cases in which meters are not accessible. Read electric, gas, water, or steam consumption meters, and enter data into route books or hand held computers. Report lost or broken keys.

04/2014 - 11/2014

Sears Auto Center, Texarkana, TX - Service Technician

Operated equipment such as infrared engine analyzers, compression testers, and computerized diagnostic devices. Adjusted repaired systems to meet manufacturers’ performance specifications. Conducted routined and scheduled maintenance services such as oil changes, lube jobs, and tune ups. Communicated effectively with customers on future problems and repairs that might need to be addressed. Reviewed work orders and discussed them with supervisors. Inflated tires on a test machine and adjusted controls to simulate road conditions. Interfaced with management and colleagues in a professional manner. Upheld top-quality workmanship and excellent customer service. Diagnosed computer and electrical failure with appropriate testing equipment. Cleaned and removed grease on engines and engine compartments using specific chemicals. Applied preservation checmicals to protect against spots and stains. Managed and maintained the necessary level of supplies in the shop. Verified vehicle serviceability by conducting test drives and adjusting controls and systems.

10/2012 - 04/2014

Walmart, DeQueen, AR - Inventory/Receiving Associate

To take daily inventory of the assigned supply, requisitions, and to restock supplies to par levels

To rotate the stock and ensure that the stored area is clean and maintained up to date in accordance with the regulatory requirements

To monitor the usage of the stock, create reports related to utilization, and coordinate with the other departments and recommend changes in inventory

To be the key person responsible for cycle counts as well as the physical inventories

To conduct a keen research and resolve all the inaccuracies in inventory and complete audits of the internal processes

To handle all the activities related to data entry, scheduling, customer service, etc., and perform all the other related duties as well

6/2006 - 06/2010

US Army, Global - Human Resources, Postal Duties Primarily

Responsible for the health and welfare of 5 soldiers and their families; responsible for providing postal support to the military communities of Grafenwoehr, Germany serving over 25,000 soldiers, retirees, civilians, and their families; responsible for soldiers’ training and readiness, and the accountability and maintenance of over $1,850.00 of MTOE and United States Postal Service equipment; managed

soldiers’ technical and tactical training.

Education:

Associates of Applied Science

08/2010 - 12/2010

SAU Magnolia, Magnolia, AR - Computer Science

Did not complete degree, attended only one semester as interests lied elsewhere.

08/2011 - 12/2013

CCCUA, DeQueen, AR - Automotive Technology

Learned essentials of performing rebuilds, minor and major repairs, and preventative maintenance to

all automotive systems - engines, brakes, suspension and steering, A/C, exhaust, cooling. Participated

in hands on training to apply learning in the real world.



Contact this candidate