HR

TRACEY L. ROBERTSON, B.A., RPR, CHRL

905-***-**** / ***********@*****.**

Senior Talent Acquisition and Human Resources Professional with experience in the Financial

Services, Banking, Information Technology, Media, Manufacturing, Distribution and Aerospace industries.

Demonstrated expertise in talent acquisition, team building, training and development and employee

relations.

Extensive client facing experience building and maintaining relationships through articulate communication and service delivery at all levels within an organization.

Highly effective at working in situations involving rapid change, shifting priorities, and simultaneous demands.

Expertise on applicant tracking systems (ATS) tools, including: Taleo, Njoyn, Ceridian and Kenexa

(Webhire).

Certified JHSC Member, CPR and AED Certified - 2015.

Registered Professional Recruiter (RPR Certification), IPM Canada, 2006.

The McQuaig System Certification Program, The McQuaig Institute, 2006.

Certified Human Resources Leader (CHRL), 1996.

Certificate in Human Resources Management - Centennial College, 1996.

Bachelor of Arts Degree (English Literature), McMaster University. PROFESSIONAL EXPERIENCE

Hyundai Capital Canada Inc.

Manager, Talent Acquisition and HR 2014 – July 2016

Overall leadership of talent management, including talent acquisition, performance management, and employee relations for Canadian start-up organization.

Implements and guides the organization on performance management planning and development.

Supports managers on coaching and counselling for performance improvement and hi-potential development.

Coaches employees, managers and leaders on employee relations issues while reinforcing the organization’s goals and values.

Certified Member and Chair of the Joint Health & Safety Committee. Implemented CPR/AED training for members. Fire Warden for Building Evacuation team.

Build the annual Intern Recruitment Strategy ensuring we are attracting high quality interns into our business

Project manager for the first annual Employee Engagement Survey. CIBC

Senior Resourcing Consultant (Contract) Wholesale Banking Technology 2013 MUNDO Media Inc. 2012

Director, Human Resources (Contract)

Provided strategic direction and comprehensive support in the functional areas of employee relations, recruitment, performance management, compensation and benefits, OHSA and employee communications to all divisions, including Toronto, Hong Kong, Luxembourg and New York. TRACEY L. ROBERTSON, B.A., RPR, CHRL

905-***-**** / ***********@*****.**

PROFESSIONAL EXPERIENCE (Cont.)

The Toronto Stock Exchange (TMX Group) 2009 - 2012 Manager, Human Resources

Managed recruitment, performance management, training and employee relations for the Information Technology and Finance & Administration client groups.

Worked with business line leaders to forecast workforce plans to support strategy and growth.

Partnered with employees and managers to resolve employee relations issues, including coaching on performance related matters and associated processes.

Counseled partners on selection and total compensation issues; identifying significant issues/trends and recommending changes as needed.

Certified Management Accountants of Ontario (CMA) 2008 - 2009 Manager, Career Services

Responsible for coaching, training, developing, supporting and mentoring CMA members throughout the various stages of their careers. Travelled throughout Ontario.

Facilitated sessions on resume presentation, interview skills, job search strategies, networking and career focus to various levels of CMA members throughout Ontario. Liaised with outreach organizations and recruiters to assist members in obtaining suitable employment.

Project manager for creation of CMA Ontario Resume Database Management System. Successfully revamped CMA Ontario careers site.

AEGON Canada Inc. (Transamerica Life) 2006 - 2008

Relationship Manager, Human Resources

Provided advice, consultation and coaching on the full range of HR functions to management clients within Information Technology, Finance, Capital Markets, Communications and Legal divisions.

Project managed a Recruitment Agencies RFP project for a 2006 deliverable.

Helped facilitate the rollout of the recruitment management system (Ceridian). and new performance management system and provided training to management and staff at each phase of rollout.

Project manager for 2007 employee feedback survey. SCOTIABANK 2001 - 2006

Manager, Human Resources (International Systems Development)

Human resources business partner, providing full service generalist support to the International Systems Development division; a client group of 350 staff.

Member of project team for International Cash Compensation Renewal Project.

Partnered with senior leaders to develop Leadership Resources Plans and Succession Plans.

Represented International Banking and intek on the bank-wide Strategic Sourcing (RFP) Project.

Project manager for departmental restructuring initiative.

Partnered with Business Line Leaders to improve Viewpoint (employee survey) scores. Manager, Staffing & IT Recruitment

Responsible for all Information Technology & Operations Recruitment for a client group of 1600 staff.

Managed the end-to-end recruitment process for Scotia’s IT and contract IT requirements including talent acquisition up to senior director level..

Advised management team on behavioral-based interviewing techniques (created BBI questionnaire for bank’s twenty core competencies for management’s use on intek portal)

Bank-wide Master Certified Corporate Trainer and technical support for Web Hire (Kenexa) database.

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