Director/VP Project Management
Resume:
Scott Webster
**** ***** ****, ******, **** *****
*************@*****.***
Senior Vice President
Areas of Focus: Project Management Office (PMO) and Project Management
Qualifications Profile
Success-driven, proactive, and performance-focused professional with extensive experience in all facets of project management within
multiple industries. Effective at leading projects and teams to accomplish objectives, develop clients, and provide support in high-
pressure environments without compromising quality, timeliness, and productivity. Equipped with excellent communication skills
necessary in cultivating positive relationships with clients, employees, colleagues, and upper management.
Areas of Expertise
Strategic Planning and Implementation
Staff Supervision and Training
Software and Application Development
Enterprise Database Administration
Performance and Process Improvement
Project and Program Management
Technology Architecture and Integration
Cross-functional Collaboration
Client Services and Relations
Business and Technology Operations
Professional Experience
DealerTrack, South Jordan, UT
Director Project Management 2011–Present
Administer the division’s portfolio during its transition from waterfall, scrum, to Scaled Agile Framework (SAFe).
Provide keen oversight to a portfolio of approximately 30 concurrent projects, as well as preside over executive-level meetings
Direct agile process and project management leadership on technology and business areas.
Collaborate with divisional and corporate controllers in maintaining an accurate budget for internally developed software (IDS).
Oversee the coaching and mentorship of young managers regarding leadership and process improvement.
Notable Accomplishments:
Pioneered the infrastructure plan of record for one of the company’s largest divisions.
Played a key role in initiating the division’s disaster recover site.
Introduced and oversaw the first software change control process with corporate approval.
Restructured the division to SAFe, as well as the Infrastructure and Client Services Departments to agile.
Succeeded in launching the Agile Coaching Department.
Competently managed capital expenditure (CapEx) and operating expenses (OpEX) to within 5% variance.
Implemented and enforced project management office controls, standards, and processes.
Xennsoft, South Jordan, UT (2007–2011)
Vice President of Support 2010–2011
Director of Software Development 2007–2010
Supervised analysts, project managers, developers, database administrators, technical writers, IT resource, and quality assurance.
Maintained a positive environment by encouraging personnel to provide top performance and render outstanding service to clients.
Controlled all software phases for the company’s primary client.
Handled client support and development for new and existing clients.
Offered hands-on technical assistance to all Engineering departments during the entire software development life cycle.
Assisted current and potential clients through email, phone call, and in person.
Formulated and enforced standards for all directly reporting departments by working closely with department leads.
Rendered technical assistance to all engineering department and programming staff throughout the software development cycle.
Notable Accomplishments:
Received promotion from director to vice president in charge of all aspects of client development.
Expertly secured three contract extensions from the company’s largest client that was previously threating to end support contract
while serving as director.
Executed the company’s first release control process by collaborating with team leaders, executives, and clients to establish a
customized software development life cycle (SDLC) through Waterfall Team, Agile Kanban Team, and Agile Scrum teams.
Significantly contributed in the expansion of a client’s business to more than ten countries by taking charge of 44 projects in a span
of three years.
Retail Store, South Jordan, UT
Owner General Manager 2006–2007
Managed the store’s daily operations from opening to closing.
Teleperformance USA, Salt Lake City, UT
Director of Application Development 2003–2006
Took charge of direct reports from the Application Development Department, as well as additional reports from Front-End Development,
Back-End Development, India Development, Quality Assurance, and Database Processing departments.
Played a vital part on sales process and new client implementation while administering all current client support and development.
Set strategic direction throughout the complete SDLC process.
Conducted demonstrations to potential and present clients.
Established and enforced standards for the Development and Quality Assurance departments located in Utah and India.
Carried out the maintenance, creation, and hands-on design of client applications.
Supervised 27 programming personnel, which included ASP, 4GL, VB .NET, and C developers while developing and maintaining standards.
Spearheaded the development of the Quality Control infrastructure, as well as managed quality control staff.
Notable Accomplishments:
Effectively directed the team during their merge with other development teams from corporate mergers.
Successfully initiated the Software Quality Assurance Department and the International Development Department.
Earlier Career
Direct Solutions, Inc., Orem, UT
Chief Technical Officer 2002–2003
Texas Farm Bureau Mutual Insurance Company, Waco, TX
Senior Programmer
Diebold Campus Systems, Waco, TX
Software Engineer 3
Medical Interface, Inc., Waco, TX
Computer Programmer
Education and Credentials
Master of Science in Leadership, In Progress, Expected Graduation March 2017
Grand Canyon University, Phoenix, AZ
Master of Science in Project Management
George Washington University, Washington, DC
Bachelor of Science in Computer Science
Angelo State University, San Angelo, TX
Certified Scrum Product Owner
Scrum Alliance, Westminster, CO
Certified Scrum Master
Scrum Alliance, Westminster, CO
Certified SAFe Agilist
Scaled Agile, Boulder, CO
Certified Professional in Agile Coaching
ICAgile, Sterling, VA
Certified Agility Health Facilitator
Agility Health, Grand Rapids, MI
Technical Acumen
Microsoft Office Applications (Word, Excel, PowerPoint, Visio, Project, and SharePoint)
Innotas HP PPM Jive
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