Human Resources

MONICA MONCADA

Lake County, IL ***** 847-***-**** ************@*******.***

Performance Summary

Resourceful and adaptable Bilingual HR professional with a solid understanding of human resources and business operations. Experience in both corporate and non-profit office environments. . Experience in administration support of human resource programs, services and functions. Professional, organized and hardworking with the drive to succeed. Proficient in Spanish read and write.

Developed procedural handbooks for Lake County Health Department related to Peer Review and Patient Surveys for 9 clinics

Increased office organization by developing efficient filing systems for compliance reporting (EEO, FMLA, I-9, OSHA)

Instrumental in the development of a new hire application for the Chicago Botanic Garden

Reduced costs by reviewing vendor maintenance agreements saving the Chicago Botanic Garden $25,000 in annual fees

Computer Skills

Windows 7, Office 2010, Word, Excel, Outlook & SharePoint

Recruiting Software: Brassring, Recruitmax

HRIS systems: ADP Workforce V.10, Ceridian, PeopleSoft HR & AIMS

Professional Experience

RT1 (Contract) 3/16 - 8/16

HR Specialist

Northbrook, IL

Provide Customer Service to all RT1 employees including corporate (1000+EE’s)

Administer the full on-boarding cycle of new employees from pre-employment screenings to the employees first day.

Closely work with payroll system (ADP) to enter and maintain employee information

Responds to employees’ benefit questions, assists with resolution of problems regarding access to or payment of benefits.

Ensures compliance with federal and state laws and regulations including but not limited to ERISA, ADA, COBRA, Labor Law Posters, and FMLA.

Assists with employment-related matters including but not limited to eligibility for benefits, FMLA, short term and long term disability, workers’ compensation, and unemployment claims.

Lake County Health Dept. (Internship) 10/14 – 5/15

CQI Analyst – (Applying MOS skills) Lake County,IL

Executed the Distribution and Analysis of Peer Review Reports for 45 providers using Sharepoint to access provider performance and enforce standards of practice and professional conduct.

Collected data, analyzed results and distributed Patient Surveys to 9 clinics used to measure patient perceptions on community health centers and employee performance.

Developed procedural handbooks for Peer Review and Patient Survey.

Generated reports using NextGen and Sharepoint systems.

Headway Corp.@Battelle Memorial Institute (Contract) 10/13 – 4/14

HCS Field Data Collector Lake County, IL

Bilingual field data collector for the National Institute of Health.

Followed strict federal guidelines to collect health related data and complete case studies on families selected to participate in study.

Chicago Botanic Garden – (Part-time) 3/12 -8/13

Bilingual HR Coordinator Glencoe, IL

Supported and provided HR related guidance to corporate and field employees with a combined staff of approximately 226 employees.

Reduced costs by reviewing system maintenance agreements saved the garden $25,000.

Initiated the implementation of a new hire application in ADP.

Created data entry manual for HR transaction processing.

Participated in full-cycle recruiting for non-exempt positions. Created and delivered new hire presentation for quarterly staff meeting in English and Spanish.

Assisted with benefit Administration which included open enrollment setup in ADP, assisted employees with online enrollment, and delivered open enrollment presentation in Spanish with vendor.

Articulated corporate policies and procedures to employees seeking clarification regarding FMLA and benefits.

Rauland Corporation (Contract) 5/10 – 11/10

HR Representative Mt. Prospect, IL

Participated in full cycle recruiting for non-exempt positions, processed new hires, deliver new hire orientation and transaction processing in HRIS.

Benefits Administration: enrolled employees in benefit plans, conducted benefit orientations, and processed benefit transactions.

Articulated corporate policies and procedures to employees seeking clarification regarding FMLA and benefits.

Conducted I-9 Audit and assist with planning employee events.

Additional Experience

M&CO, Licensed Esthetician 6/08 to Present

IL Worknet Volunteer, Lake County Workforce Development 8/14 - Present

Education

Computer Training Source Chicago, IL

MOS (Completed Microsoft Office Certifications) 6/2015

National Louis University Wheeling, IL

Bachelor of Science, Business Management 6/2004

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