Sales Customer Service
Resume:
Adam Zielinski
**** *. ******* *** • Chicago, Illinois 60641 • Cell Phone# 847-***-****• ********@**.***
Active Electric Supply(2015-present)
Social media manager- maintaining a social media presents on various websites and apps (Twitter, Facebook, and Instagram)
Account Management- maintaining a healthy relationship with clients and their
electrical supply needs
Skyline Marketing(2014-2015)
Social media manager- maintaining a social media presents on various websites and apps (Twitter, Facebook, and Instagram)
Web Management-Keeping the Website current with all the clients new date, photos, blogs, videos, and promotions.
Google Add works- Tracking and up dating keywords to help the clients better
understand the market in which they are operating in. PPP(pay per click adds)
MarketStar Sales and marketing
LG Electornics (2013-2015)
38,000yr
Face-to-Face Training – Train in-store sales associates and managers in both formal and informal settings on the features and benefits of LG’s products
Formal Training – Train large groups in a formal presentation setting; demonstrate and effectively communicate features and benefits of LG products
Data Capture – Collect and report visit data as well as competitive data in electronic call reports
Territory Management – Coordinate all aspects of LG in-store presence, sales calls, training, assisted-selling hours and special event schedule planning
Event Support – Coordinate demo days, specialized training, assisted-selling hours and special event schedule planning
Merchandising – Maintain and repair LG product displays, ensure LG products are set to plan-o-gram, and gain commitments for increased shelf share
Advantage sales and marketing (2013-2013)
Monster headphone program
Engage customers and offer a high-quality demo of Pure Monster Sound with
Inspiration and DNA headphones.
Engage sales associates and offer them a demo as well – organically teaching them about the headphones as well as the art of the demo.
MacSpecialist, Oak Park IL -(2012-2013)
Provided management decisions on sales floor
Facilitated training's and presentations
Sales
Facilitated training's and presentations
Small device repair and troubleshooting
LBPC Productions (November 2011-Present)
Freelance
Digital content production and creation
Podcasting
Digital Video and audio editing
Graphic design
Sketch Comedy
Pre and Post Production for video Media
WebSite design and maintenance
Apple, Inc., Oakbrook, IL (November 2008-2012)
Expert. Salary 30,000-31,000
Promoted from Specialist to Expert based on sales accomplishments in August, 2010
#1 in sales associate from 2009-2011
Customer service specialist
Collaborated with associates to share creative ideas and solutions.
Provided technical support to consumers, solving user problems.
Provided management decisions on sales floor
Facilitated training's and presentations
oNew employee training to engage and sell clients
oiPhone, iMovie, iPhoto, iPad, and Mac OXS training's
Certified to repair small devices including iPhones, iPads, and iPods
Creative Foundations License
oTeach and present on one-to-ones and workshops for various devices and services; delivered creative training for devices that solved user problems or addressed users needs
Circuit City (October 2003 - October 2008)
Sales Associate
Customer relations expert for computers and cameras
Service customer related issues with all Mac devices
TECHNOLOGY • Software Proficiency:
All Microsoft Office Applications including Windows Xp-current, Word, PowerPoint, Excel, and Publisher
Apple Applications, specializing in iWork, iWeb, Final cut, iPhoto, and iMovie
Adobe Applications, specializing in Premiere, Photoshop, and Illustrator
EDUCATION Triton College (January 2003 – May 2006)
Completed classwork in graphic design, video editing, and production including, but not limited to, classes focusing on Photoshop, Final Cut, and other media enhancing programs with an associate degree in visual communication with a minor in history.
Contact this candidate