Landra Wylds
North Augusta, SC 29860
*************@*****.***
OBJECTIVE
Detail oriented and quality focused professional trained in medical office administration. Successful track record of handling complicated assignments. Highly motivated and organized team-leader with proficiency in customer service, staff development and project management. Highly capable and able to operate efficiently in fast-paced and challenging situations.
EXPERIENCE
Department Manager/Customer Service Manager/New Store Site Openings
2014-Current
Hobby Lobby Augusta, GA
Customer Satisfaction and Quality Control
Cashier Supervisor: Checkout flow, Returns and Discounts
Ordering and Inventory
Participated in 10 New Store Sites
Responsible for Set Up, Product Orders and New Staff Training
Department Manager/Assistant Store Manager
2008-2014
Hobby Lobby Warner Robins GA
Customer Service
Product Inventory and Presentation
Design and Fulfillment of Custom Orders
Promoted to Assistant Store Manager
Managed Corporate Memos and Departments’ Performance
Employee Training and Scheduling
General Manager
2007-2008
Coyotes Augusta, GA
Customer Service and Relations
Day to Day Staff Management
Computerized Inventory Control
Payroll, Cash Flow and Daily Deposits
Sales Associate
2006-2007
JCPenny Hutchison, KS
Customer Service
Product Inventory and Presentation
Cashier: Sales and Returns
EDUCATION
US Career Institute DEAC
2016
Healthcare Office Manager Certificate (4.0 GPA)
Grace Christian Academy 1991
High School Diploma