Customer Service Microsoft Office

Marsha Brown

Frontier Port Maria, St. Mary

Tel: 876-***-****

E-mail: ******.*******@*****.***

CAREER OBJECTIVES

To obtain a career position within your organization while working to progress in a responsible position that will enhance the growth of the organization and add to my personal development.

QUALIFICATIONS/ EDUCATION

The Moneague College 2014- 2016

Associate Degree in Business Studies (pending november 2016)

Heart Trust NTA 2005-2006

TPDco Certificate (Team Jamaica)

National Council on Technical and vocational Education and Training (NCTVET) Certification in Customer service

Ocho Rios High School 2000-2005

High school Diploma

School Leaving Certificate

Csec

English Language

Principles of Accounts

Principles of Business

Office Administration

Mathematics

SSC

Social Studies

EXPERIENCE

2006-2013, Customer service representative/ Clerical officer, National Water Commission (Contract)

Duties

Preparing time sheets/ Payroll

Entering and resolving customers enquires

Logging internal and external calls and relay messages to relevant department.

Operate Fax Machine/ Photocopy Machine, Filing and preparing legal documents.

Preparing Service Orders and Bills/ checking inventory

2016

Customer Service Personnel, Tax Administration of Jamaica (Port Maria) (6 weeks)

Duties

Filing

Dealing with internal and external customers

Preparing legal documents

Operating telephone

And other general office duties.

KEY SKILLS

Excellent Time Management & Interpersonal Skills

Open to learn new experiences/ Flexibility Skills

Computer Literacy Skills

Sound Oral and Written Communication Skills

Leadership Skills Class Representative/ PRO for Clubs and societies, at the Moneague College Port Maria Campus)

CO-CURRICULAR ACTIVITIES

Interests and Activities

Meeting and interacting with persons of a high Intellectual background.

Volunteer Experience

Jamaica Defense force, clerk of office

St. Mary Parish Library, Carrying out face to face interaction with the customers and assisting them where necessary.

Computer Skills

Microsoft office, Sage 50 and Peach tree Accounting

REFERENCE

Mrs. Somesh Walker Francis

Commercial Analysist Mr. Dwan Cousins

National Water Commission Port Maria Jamaica Defence Force (Whitethorn Barracks)

Tele: 876-***-****/ 876-***-**** Tele: 876-***-****/ 994–971

Contact this candidate