Human Resources Customer

Jeffrey A. Sprague

Marysville, Ohio *****

Cell: 614-***-**** Email: *******.*******@*****.***

www.linkedin.com/in/JeffreyASprague

HUMAN RESOURCES & MANAGEMENT EXECUTIVE

Human Talent Development- Performance & Quality Standards Strategic Partnerships

Recruiting Customer Satisfaction & Customer P&L and Budget Planning Senior Human Resources and Management Executive with verifiable year-after-year success achieving revenue, profit and business growth objectives in a mid-sized engineering service corporation. Experience in understanding of critical business drivers in multiple markets and industries; highly successful in building relationships with upper-level decision makers, seizing control of critical problem areas and delivering on customer commitments. Customer-focused and performance-driven. SELECTED CAREER HIGHLIGHTS

Transitioned company benefit offerings from a defined benefits plan to a defined contribution plan leading to lower benefits costs and increased employee benefit offerings: Directed creation of an online marketplace which increased benefit offering, improved customer service, lowered administrative support and decrease overall corporate healthcare costs.

Oversaw a strategic partnership to increase the diversity of STEM candidates from top universities in the US and Canada. EcoCAR3, North America’s premier collegiate automotive engineering competition. Lead a company through leadership change while increasing customer engagement, satisfaction and profitability: Increased Net Income and customer satisfaction scores during a time of management change. Year over year improvements in top line and bottom line growth for a company’s top grossing business units by providing contract engineering and technical labor to TRC Inc.’s core customers: Profit and Loss for eight business units which comprise approximately 40% of overall corporate revenue ($127,000,000 since FY2006) and approximately 60% - 70% of net income (Over $25,000,000 since FY2006). Performed and implemented a full compensation benchmark and design review: Resulting in bring company competitive to market to decrease turnover. PROFESSIONAL EXPERIENCE

Transportation Research Center Inc. (www.trcpg.com) East Liberty, Ohio: August 1995 – May 2016

TRC Inc. is a $40 million corporation that services the automotive industry worldwide including The Americas, Europe, and Asia. Advanced to Interim President and COO with a staff of 450 and $40 million in annual revenues. Directly oversaw Business Development, Human Resources, IT, Finance, Contracts, Purchasing and Contract Labor during tenure.

CHIEF OPERATING OFFICER (April 2015 – May 2016)

Directed all administrative functions including Business Development, Human Resources, Finance, Contracts, Purchasing and IT.

Additional Achievements/Highlights:

- Successfully hired new CFO, CHRO and CMO to position company for planned revenue growth.

- Performed a full compensation benchmark and design review for all 450 employees to bring company competitive to market.

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Jeffrey A. Sprague Page Two

PRESIDENT (INTERIM)/COO (July 2014 – April 2015):

Provided leadership and direction for a $40 million revenue, 450-person service company. Additional Achievements/Highlights:

- Increased bottom line and improved customer satisfaction leading to first bonus payment to employees in six years.

- Facilitated and guided business unit leaders in formulating a new vision and strategic direction to successfully reposition TRC Inc. to serve the future needs of its customers.

- Transitioned company benefit offerings from a defined benefits plan to a defined contribution plan leading to lower benefits costs and increased employee benefit offerings while lowering administrative support and decreasing overall corporate healthcare costs.

- Sourced a new ERP solution that included Accounting, Purchasing, Project Management, CRM, and HRIS to reduce costs and improve quality.

- Continued to serve as VP of Human Resources, Marketing and Contract Services during Presidential tenure. VICE PRESIDENT, HUMAN RESOURCES (May 2012 – June 2014): Led HR legal compliance, policy development, training, compensation guidelines, healthcare and benefits and corporate communication. Additional Achievements/Highlights:

- Expanded relationships with technical colleges and universities to increase diversity in recruiting and hiring practices which provided greater diversity in skill set for TRC Inc.’s customers.

- Directed digital transition of policy documents, handbook, newsletter and paperless pay, which resulted in reduced costs and more efficient access for employees.

- Rebranded corporate hiring image to provide an updated look to attract millennials. VICE PRESIDENT, CONTRACT SERVICES AND MARKETING (October 2006 – June 2014): Operations/Human Resources/Business Development role that oversaw Profit and Loss for eight business units which comprised approximately 40% of overall corporate revenue ($127 million since FY2007) and 60% - 70% of net income ($25 million since FY2007) by providing contract engineering and technical labor to company’s core customers including Automotive OEM’s, Federal Government and Automotive Suppliers. Additional Achievements/Highlights:

- Increased overall Contract Services revenue and net income 17% and 31% respectively since FY07.

- Improved revenue and net income with government customers 12% and 46% respectively since FY07.

- Grew revenue and net income at Automotive Manufacturers 36% and 61% respectively since FY07.

- Secured two successful contract renewals valued at over $100 million with Federal Government.

- Directed contract renewals at automotive suppliers valued at over $14 million.

- Secured new and renewal contracts with automotive OEM’s worth over $33 million. BOARD SECRETARY (May 2012 – May 2016):

Assured that TRC Inc. maintained compliance with the Ohio Revised Code and overall legal and contract compliance. ADDITIONAL DUTIES AS CORPORATE OFFICER (October 2006 – May 2016): Business Analysis Group: Responsible for all customer projects from engagement with customer to pricing, completion and satisfaction.

Investment Committee Chairman: Responsible for 401k Plan oversight. CUSTOMER DEVELOPMENT MANAGER (August 1995 – September 2006): Managed strategic marketing plan development, customer growth and retention, website development, Annual Report creation, literature development, corporate communication and community relations. Led corporate Quality Assurance and Improvement Team for five years.

EDUCATION

University of Dayton Ohio Northern University

Masters of Business Administration

Dual Concentration: Finance and Marketing

Bachelor of Science in Business Administration

Dual Major: Finance and Marketing

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