Summary
Experience
LISA ALLEN
*** ***** **** ***** ****, Woodbury, CT 06798 C: 203-***-**** *********@*****.*** A confident, motivated professional with a diverse and solid record of consistently exceeding expectations and surpassing goals. Customer-centric demeanor with ability to empathetically listen, understand requirements, and respond proactively. Successful working both independently and as part of a team. Fast learner with a solutions oriented mindset and excellent communication skills.
Beekley Corporation Jul 2008 to Aug 2016
Bristol, CT
Diverse experience within the Beekley Medical division. Always sought after to accept new challenges, positions, shifting priorities, and opportunities wherever needed within the organization.
Account Manager Jul 2014 to Aug 2016
Jul 2008 to Jul 2010 & Jul 2014 to Aug 2016
Developed and expanded relationships with key decision makers, educated end users on portfolio of products, and negotiated contracts for each of our partnerships resulting in: Average annual sales growth of 9%
Average customer retention rate of 102%
Top 3 within organization for contract renewals at 95% Sales Person of the Quarter Q2 2015
Database and Support Specialist Jan 2013 to Jul 2014 Developed and implemented workflow process to improve accuracy of Beekley Medical database while simultaneously managing the top 100 accounts (Breeza product) through December 2013 and undertook special projects and reporting previously the responsibility of Senior Management.
Improved accuracy of database by 50% over one year Increased sales team productivity by 15%
Annual forecasting of Breeza accounts
Built and administered sales reports and team bonus programs Coordinated all Beekley Medical trade shows
Product Coordinator Jun 2010 to Dec 2013
Managed all customer retention, contracting, service, and internal logistics for new Beekley Medical product (Breeza), after national launch.
Created efficiency by adjusting workflow and streamlining information provided to sales team, resulting in a 19% increase in productivity Developed customized retention program for each customer, leading to an average annual retention rate of 96%
Established and managed contracting process with a 100% renewal rate Streamlined customer ordering process, resulting in 99.5% order entry accuracy Kitchen Designer Apr 1997 to Jul 2008
Fairfield County, CT
Kitchen Traditions (Feb 2003 to Jul 2008)
Ring's End (Nov 2001 to Jan 2003)
Connecticut Kitchen & Bath (Apr 1997 to Oct 2001)
Educated clients and directed all aspects of kitchen design projects from conception to installation
Education
Skills
Achieved annual sales increase of 25%
Took over office management in 2003. Coordinated operations and procedures to ensure effective project timelines while learning all aspects of running a small business.
Merchandise Sales and Inventory Analyst Feb 1991 to Feb 1997 Connecticut
Warnaco, Inc. (Jan 1996 to Feb 1997)
Caldor Executive Offices (Feb 1993 to Dec 1995)
Ames Corporate Offices (Feb 1991 to Jan 1993)
Assisted in management of major department store accounts, achieving an 86% sales increase between 1995 and 1996
Spearheaded project to automate weekly POS data, resulting in cost savings of
$63,000 over 2 years
Buying Team of the Year 1995
Bachelor of Arts, Business Administration GPA 3.5
Flagler College St Augustine, FL
Associate of Applied Science, Buying and Merchandising GPA 3.68 Fashion Institute of Technology New York, NY
Microsoft word and excel, crm, sales and negotiations, management, logistics