Chuck Ragona
516-***-**** *****.******@*****.***
**** **** ****, *******, ** 11783
Professional Profile
A dynamic business development professional offering a successful 20-year track record in over-quota sales and account acquisitions in the Database Marketing industry. Employs strong research and strategic analysis skills to uncover new business opportunities, devise comprehensive, creative strategic and tactical plans, and manage error-free execution. Utilizes outstanding written, presentation and other communication skills to initiate and develop sustainable customer, supplier, vendor and marketing partner relationships. Also an intuitive leader able to identify, attract, and recruit top-performing individuals and develop team skills for advancement.
SKILLS
Sales & Business Development
»Guided team in the development of sales tools and marketing campaigns for diverse client base.
»Increased penetration into small business category by developing new database models to more effectively saturate the target market.
»Worked closely with data acquisition department to improve list product based on market feedback.
»Managed all sales leads generated through company website.
Management & Organization
»Developed sales team workflow guidelines.
»Development team leader for new order entry platform.
»Trained employees company-wide on new entry system.
»Recruited and trained sales associates, many of who successfully rose to the account executive level.
»Created quality control guidelines to ensure customer satisfaction.
»Managed account book of nearly 1,000 clients.
EXPERIENCE
R & J Home Improvements -- Levittown, NY
Business Development, December 2014 to Present
» Generated new business to increase overall revenue.
» Created estimates and proposals.
» Acted as liaison between customer and contractor.
DatabaseUSA -- Omaha, NE
Regional Enterprise Sales Manager, October 2013 – November 2014
» Established 50 new accounts in a single year through successful client development.
» Created strategies to develop and expand existing customer sales, which resulted in a 20%
increase in monthly sales.
» Wrote, proofed and edited sales proposals and correspondence.
» Answered customers' questions about product prices, availability, uses and credit terms.
» Monitored market conditions, product innovations and competitor activity, and adjusted account
sales approach to address latest market developments.
American Student List/Euro RSCG -- Mineola, NY
Senior Account Executive, June 1995 – May 2012
» Surpassed annual quota by 15%.
» Managed a portfolio of 1,000 accounts, which generated $750,000 in revenue per year.
» Upsold add-on services to existing customers, generating increased revenue.
» Consistently secured new accounts, resulting in an increase in year over year revenue.
» Collaborated with other account managers to prepare and deliver performance updates and
quarterly business reviews.
Leviton Manufacturing Company -- Little Neck, NY
Account Executive, October 1993 – May 1995
» Determined the cost and pricing of proposals and bids.
» Worked closely with company executives to identify new business opportunities.
» Delivered exceptional account service to strengthen customer loyalty.
EDUCATION
Long Island University at C.W. Post -- Brookville, NY
Bachelor of Arts & Sciences, Business Administration, Marketing
INTERESTS/HOBBIES
Seaford Little league baseball coach
Long Island Riptide fast-pitch softball manager
Volunteer CYO & PAL basketball coach
Seaford PTSA member