GERILYN A. PARFITT

* ********** ****** ***/***-3456

Sellersville, PA 18960 acwkn6@r.postjobfree.com

SUMMARY

Objective is a senior leadership position that leverages my project/process management, business analysis, strategic planning, and superior communication skills to achieve results and to create further opportunities for success.

Extensive and diversified experience in project and program management, business systems analysis, and information technology services, crossing the financial, insurance, health care, transportation, consulting, and publishing sectors. Proven abilities in business, project, product, and staff management. Analytical and quantitative aptitude, effective with team building, and excellent written and verbal communication skills.

QUALIFICATIONS

Have worked in both technical and operational roles providing knowledge in: System Evaluation, System Development, Large-Scale Mergers and Implementations, Business Analysis, Business Process Re-engineering, Requirements Identification, Conversion, Configuration, Project Management, Product Management, SDLC processes and tools, Regulatory Compliance Engineering, System Training, Technical Writing, Vendor Selection, and Vendor Management. Significant experience in team building and producing high-quality work products.

EMPLOYMENT HISTORY

INSPRO TECHNOLOGIES, Eddystone, PA 2008 – 2016

Senior Program Manager

Spearheaded the development of Medicare Supplement claims functionality and managed all aspects of the platform for this insurance industry ASP. Researched and defined requirements for eligibility processing, CMS interfaces, provider handling, plan coverages, claims processing, and benefit calculations. Developed Visio work flow diagrams for the complete claims process from registration through adjudication and payment, as well as to detail the logic flow for benefit calculations. Led in all phases of the project development and implementation including requirements, design, testing, validation, and client management. Established myself as the company expert on EDI 837I and 837P data. Conducted a vendor search for an EDI translation software and managed the vendor negotiations and relationship and the installation of the product. Led major initiatives for the implementations of 5010; ICD-10; and 835, 270/271, and 276/277 transactions.

Directed and managed both internal and client-facing projects for key initiatives in the areas of systems development and implementation, software configuration, and new customer installations. Extensive experience in managing multiple large scale projects and/or programs within complex business and IT environments.

FIRST DATA CORPORATION, Wilmington, DE 2007 – 2008

Project Manager/Consultant

Directed enterprise-wide initiatives, ensuring the delivery of complex projects on time, within budget, and within scope. Managed and coordinated cross-functional, cross-departmental, cross-company teams that were responsible for all aspects of a project, from requirements to implementation. Lead in the identification of issues and risks and the development/execution of risk mitigation strategies; encouraged process improvements; partnered with multiple stakeholders and management levels to drive plans and initiatives for the team.

JPMORGAN CHASE, Wilmington, DE

Project Manager/Consultant

Managed large scale and/or cross-divisional projects that had significant tactical and strategic impacts within the organization. As a focal point for Risk interests in Consumer, Business Card, and Private Label portfolios, defined, planned, scheduled and executed business and platform changes needed for internal Risk or external enterprise initiatives. Developed all project artifacts including MS-Project plans, schedules, project metrics, risk planning, status reporting, resource allocation, work breakdown structures, and budget.

BLOOD-HORSE PUBLICATIONS, Lexington, KY

Marketing Manager

Directed the Eclipse Press marketing division in the execution of all book marketing and promotion initiatives including press releases, print and online advertising, direct mail, interviews, appearances, and special events. Oversaw all internet and catalog retail operations. Responsible for managing key business relationships with outside distributor, dealers, vendors, and professional trade organizations and publications.

Devised and implemented entirely new tools and methodologies to plan, budget, track, and report marketing strategies and tactics for new product introductions.

Secured new and expanded markets for Eclipse Press books through outlets such as book clubs and foreign markets.

Attained major media coverage in numerous publications including The New York Times, Lexington Herald-Leader, Dressage Today, Tack ‘n Togs, and Publishers Weekly.

FEDEX CORPORATION, Pittsburgh, PA

Integration Specialist

Developed and implemented custom information/technology solutions for major corporate accounts by developing unique blended product offerings complemented with individualized systems development.

Responsibilities included:

Analyzed, planned, and delivered custom solutions incorporating web integration, host systems integration, EDI, and application software development.

Directed all aspects of FedEx’s direct host connectivity system including system planning and development, budget management, customer consultation, system implementation, training, and documentation.

Assumed lead role in the effective resolution of implementation problems on a major client installation project.

I.T. Planning Systems Analyst

Orchestrated and administered the information technology strategy for FedEx Ground to provide sustainable competitive advantage by guiding information technology in directions to support the corporate strategy.

Responsibilities included:

Played a lead role in the development and execution of the I.T. strategic plan. Investigated and assessed new information technology tools, products, and services to determine strategies that would meet and exceed the needs of internal and external customers.

Managed the continuous development of the corporate business recovery plan, working across the entire organization to effectively coordinate the requirements of the data center along with the needs of each and every major business area. During the first year, received awards for significantly improving the business recovery planning process and documenting the procedures.

MELLON BANK, N.A., Pittsburgh, PA

Assistant Vice President / Section Manager

Managed the Deposits Section with responsibility for all aspects of core application systems product management and enhancement, execution of financial system conversions, product training and documentation, and continuing customer service for a nationwide network of 300 client banks.

Responsibilities included:

Complete staff management and administration, project and resource planning, productivity improvement, and budget development and management.

Managed and directed three area managers with an overall professional staff of 20.

Conceived, implemented, and managed the regional client training program, allowing the optimal use of product experts to conduct consistent user instruction of the highest quality. More than 1,000 clients attended classes in the first year, generating annual revenues in excess of $200,000.

Senior Product Line Manager

Managed the design, maintenance, and enhancement of new and existing application systems for client financial institutions. Key member of the management team that purchased the STRADIS project program and adapted the methodology to the Mellon Bank environment.

Responsibilities included:

Managed four application systems and directed a professional/technical staff of 24.

Ensured regulatory compliance, assessed market trends and needs, formulated business plans, created requirements statements and definition documents, and determined product pricing to ensure appropriate profitability.

Conversion Representative

Responsible for all phases of client systems conversions: analysis of current system, definition of project deliverables, preparation of program specifications, testing and data validation, preparing and conducting customer training, and providing on-site support.

EDUCATION

Bachelor of Science degree in Business Administration in Marketing Management, The Pennsylvania State University, University Park, PA. Graduated Summa Cum Laude.

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