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Health Information Mgmt Human Resources Assistant Customer Service

Location:
Braddock, PA, 15104
Posted:
September 12, 2016

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Resume:

Octavia Coburn

*** ****** **** *****, ****** Creek, PA 15145

412-***-**** *************@*****.***

Objective

To obtain a position that will utilize my education, experience, and skills to positively contribute to a thriving company.

Skills and Abilities

●Customer Service

●Clerical/Administrative

●Human Resources

●Interpersonal Skills

●Typing & Data Entry

●Telephone Etiquette

●10 Key Basic

●Spreadsheet Management

●Detail Oriented

●Decision Making

●Scheduling Appointments

●Filing/Faxing/Copying

●Office Machines

●Microsoft Office

●PeopleSoft System

Education

Associate of Specialized Business in Business Management (GPA: 3.77) 2007 - 2011

Kaplan Career Institute – ICM Campus Pittsburgh, PA

Experience

Caregiver 6/2016-Present

Visiting Angels of Verona Pittsburgh, Pa

Help with medication reminder, assist with walking and going to the bathroom.

Prepare snacks/ meals, light housekeeping, laundry, assist with bathing, shopping, errands, transportation and companionship.

Health Information Management Technician 2014-2016

Office Team (Mercy Behavioral Health Community Treatment Team-CTT). Pittsburgh,

Answered phones, process and copy patient charts, filed patient charts, and greet and assist patients.

Work closely with Community Care Behavioral Health (CCBHO) in assisting with authorizing consumers/patients with more time to participate in the Community Treatment Team (CTT) program.

Human Resources Assistant 2011

UPMC Presbyterian Shadyside Hospital Pittsburgh, PA

Assist new hires with identification badges.

Food Service Worker, Dietary Department 2008 – 2009

UPMC Presbyterian Shadyside Hospital Pittsburgh, PA

Prepared patients’ meals, delivered heated meals to patients, collected meal trays, assisted with washing dishes, stocked and wrapped food products, and trained new employees.

Human Resources Assistant 2008 - 2008

UPMC Physician Services Division Pittsburgh, PA

Processed background, criminal, and fraud checks for identified applicants prior to employment offer, scheduled post offer physicals and drug screens, verified the results of physicals and drug screens, prepared new hire materials and offer letters, created employee folders for newly hired staff, scheduled appointments and phone screens, made follow-up calls, and entered new employee and existing employee information into a Microsoft Excel Spreadsheet.

Continue Octavia Coburn's Resume

Page 2

Human Resources Secretary 2006 – 2008

UPMC Presbyterian Shadyside Hospital Pittsburgh, PA

Answered phones, greeted customers and employees, verified employment dates and salary information for external agencies utilizing PeopleSoft System, created ID badges for new hires and volunteers, and performed other clerical tasks as needed.

Health Information Management Technician 2003 – 2006

UPMC Presbyterian Shadyside Hospital Pittsburgh, PA

Answered phones, processed and copied patient charts, filed patient charts, and greeted and assisted patients and doctors.

References Available Upon Request



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