Quality Analyst
Resume:
Bhavesh Bhikhabhai Lathiya
Mississauga, ON L4T 1E3
*****.**@*****.***
PROFESSIONAL SUMMARY:
Having more than 6 years of experience in the software testing in area of Functional test, Regression test, System test, User acceptance test, Automation test, Manual test, Web based testing in Banking & Finance and Manufacturing domain.
Hands on experience in analysis and understanding of a client requirements, test planning, test case preparation, test case review, test environment setup, test data preparation, test case execution, defect logging & retesting and test closer activity.
In-depth knowledge of the Credit Card domain is not limited to credit card dispute handling, transaction posting, loyalty management system, control record set up and maintenance, interest calculation, min-pay calculation, service fee calculation, issuer and acquirer bank settlement, Discover network disputes System.
Thorough knowledge of the Agile and the Waterfall methodology in the STLC.
TECHNICAL SKILLS:
Operating System : Windows XP/8
Environment : IBM Mainframe (JCL, VSAM file, File manager), UNIX, VMWare, Citrix
Banking Application : VisionPLUS (CMS, CDM, LMS, SNAP)
Test Management Tools : Quality Centre 9.2, HP ALM, Version One
Front end Internet Tools : Toolbars, Champs, eOrigination, RSecare, CSecare
Database : IBM Lotus notes, Oracle-toad
Web Application : SharePoint, DNDS
Test Automation Tools : QTP11.0/UFT
Methodology : Agile, Waterfall
PROFESIONAL EXPERIENCE:
Infosys Limited, Pune, India
Project 1: Boeing, Designation: Test Analyst (Jan 2015 – July 2016)
Entitled to obtain client requirements. Based on gathered information, identified the test scenarios and checking for automation feasibility.
Defined test cases and conducted test cases review for the web application testing.
Formulated requirements traceability matrix.
Uploading test cases in the ALM and performing the validation from the ALM.
Run the regression and smoke UFT automation suit.
Logging defects in the ALM and retesting defects, conducting the defect root cause analysis and creating the monthly defect analysis report.
Allocate and review the task in the team.
Create weekly status report and the test execution summary for a client.
Environment: Web based application, UNIX, UFT, ALM, Version One and Windows 8
Capgemini, Pune, India
Project 1: Discover Financial Service, Designation: Test Analyst (Aug 2014 – Jan 2015)
Determined test scenarios based on requirements. Defined and executed test cases.
Performed in a detail Functional and Regression test of the Dispute Management Functionality for the Exchange transactions to validate scenarios such as raising Retrieval Request, Retrieval Response, Chargeback, Representment, Pre arbitration request and response, Arbitration Request and Response, using the DNDS application.
Participated in a the System testing and the Regression testing for functionalities such as an Issuer, an Acquirer and merchant boarding, Issuer Pricing, Settlement reporting, Fee and Correction assessments.
Task allocation and effort burn in the agile lifecycle management tool Version One.
Environment: Unix, Oracle-toad, ALM, Windows 8, Citrix, Version One
Project 2: CRS Testing (Capital One Finance), Designation: Test Analyst (Mar 2014 – Jul 2014)
Examined the structure of a client requirement. As an outcome, it helped to prepare different phases of the test during the sprint planning meeting.
Engaged in identifying a test scenario, a test case writing, a test case execution, Uploaded test cases in the ALM, performed the validation and the defect management from the ALM.
Performed the Regression testing of existing functionalities. Ensured that existing core functionalities did not alter.
Used the Main Frame File manager to retrieve a test data from the VSAM files
Mainly involved in the new account boarding/enrolling for a customer service and a retail service cards in the CDM.
Created the merchant setup in the SNAP.
Tested various functionalities such as an account management, acquisition, transaction posting, customer management, end-to-end functionality and merchant and partner on the Vision PLUS.
Collected weekly the SLA data and a Metrics data for the team.
Environment: Main Frame, VisionPLUS (CMS, CDM, SNAP), ALM, Windows 8, VMware, Toolbar, Champs
Project 3: CRS-PAS (Capital One Finance), Designation: Test Analyst (May 2011 – Feb 2014)
Comprehended the business requirements, and constructed test cases. In addition, also reviewed test cases, prepared a test data, and a test environment. After executed the test cases, logged the defects and retested in the QC retesting in the QC.
Setup the control record in Main Frame using the VisionPLUS application for the new or existing customers.
Worked on all types of projects such as incident, infrastructure, mailings, release, non-release, RS project and loyalty management system.
Wrote automation scripts in the QTP for the front-end fraud management tool.
Setup new scheme in the VisionPLUS for existing customers in the LMS for promotional offers.
Analyzed the JCL abend in main frame.
Produced Current ongoing project reports and Monthly engagement reports for a client. Also, collected the SLA and Metrics data.
Environment: Main Frame, VisionPLUS (CMS, CDM, LMS), QC, QTP, Windows 7, VMware, Citirix
Project 4: One HSBC Conversion (HSBC), Designation: Test Engineer (Jun 2010 – Apr 2011)
Interpreted and break down the test scenarios, and came up with test cases. Additionally, also uploaded test cases and executed test cases in the QC. Earned an experience of complete defect lifecycle and the STLC.
Implemented, designed, and modified test scripts as per project change request along with execution of scripts.
Performed the Transaction Posting, the Delinquency functionality and the Logo change request.
Used the file manager to get the test data and validated changes in the mainframe.
Generated input files and ran the JCL to get a data from the VSAM files.
Composed test closer reports.
Environment: Main Frame, VisionPLUS (CMS, CDM, LMS), QC, Windows 7, Toolbar, Champs
ACADEMIC PROFILE:
Bachelor of Engineer, Major (Electronics and Communication)
RTM Nagpur University, India, 2009
CERTIFICATIONS:
HP QTP11.0 Functional Testing
ISTQB Foundation Level
NCFM – Financial Markets: A beginners’ Module
Agile Methodology (Infosys Internal Certification)
*References will be available upon request
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