Customer Service Accounts Payable

Tujuana D. Fields

**** ******** ***** **, *** **Bartlett, TN 38134* 901-***-****

*********@*****.***

PROFILE

Experienced, self-motivated team player, seeking a professional accounting position. Flexible, possess the ability to communicate effectively verbally, in writing, and on the phone. Detailed oriented and a great problem solver.

EDUCATION

University of Memphis Memphis, TN

Bachelor’s Degree in Accounting December 1990

WORK EXPERIENCE

Aflac, Memphis, TN- Supplemental Insurance Sales Associate (April 2012 to Present Date) Sell supplemental insurance policies to include helping clients determine what is best for them and their families; provide customer service by answering client questions and explaining concerns; contact clients via phone, mail, or e-mail concerning premiums and make sure clients are satisfied with services; train new hires

Concentra, Memphis, TN- Accounts Payable Accountant (October 2007- April 2012)

Audited over 300 invoices weekly; ensured invoices were processed in a timely manner; utilized problem solving capabilities by analyzing and resolving intercompany account reconciliations; managed and maintained the company’s inventory, making the process more cost efficient and customer friendly; communicated with vendors to resolve pricing, quantity, and/or shipping discrepancies; prepared month end reporting package; supervised colleagues in the accounts payable department

Shelby County Government, Memphis, TN- Senior Accountant (July 2003 – September 2007)

Purchased all items needed for operation of facility to include preparing bids & contracts; prepared monthly financial reporting package; made journal entries; prepared cost/variance analysis; forecasted, preparing and maintaining the operations budget; maintained the fixed assets inventory system by recording all items in inventory, maintained fixed asset records and ensured adequate treatment of fixed asset acquisitions and retirements; supervised accounting Clerk and Cashiers; facilitated month end closing process

SKILLS

MS Word, Access, Excel, Powerpoint, Outlook Type 60 wpm Oracle, Great Plains, SAP, AS400, V Lookups

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