Office Clerk/Dispatcher
Resume:
TERESA CARTER
*** * ******* **. *******, GA *****
**********@*******.***
PROFESSIONAL SUMMARY
** *****’ experience in the Oil & Gas Industry as Dispatcher, Dispatch Supervisor and Office Clerk
3 years’ experience in the Hospitality Industry as Desk Clerk and Office Manager
4 plus years in the Food Service Industry as a Waitress, Cook and Cashier
2 Years’ experience as Secretary/Receptionist
SUMMARY OF QUALIFICATIONS
*Management experience
*Works well under pressure
*Assimilates new computer systems easily
*Highly reliable and responsible
*Experience in phone etiquette and handling multiple lines
EMPLOYMENT
8/05 – 1/16 Office Clerk/Dispatcher for TEXAS ENERGY SERVICES
*Office clerk for the last 2 years
- Input drivers field tickets into computer so printed field
tickets could be presented to company representatives for signatures
-Process signed tickets to be sent to main office for invoicing
-Kept drivers logs and truck inspections in order as per Texas Department of Public Safety (TX DOT)
-Responsible for obtaining any permits needed from TX DOT to complete jobs
-Kept mechanic repair logs on each truck
-Responsible for obtaining and maintaining purchase order
*Dispatch/Dispatch Supervisor for 8 years
-Responsible for overseeing the dispatch office ran smoothly
-Planning monthly schedules for drivers and dispatchers
-Answering 4 incoming phone lines
-Maintain professional communication with company men
-Scheduling jobs on dispatch sheets and overseeing jobs are completed
-Maintaining 2-way radio contact with drivers
-Kept drivers logs and truck inspections in order as per TX DOT
- Responsible for obtaining any permits needed from TX DOT to complete jobs
7/04 – 8/05 Dispatcher for KEY ENERGY SERVICES
-Responsible for answering 5 incoming phone lines
-Maintaining professional communication with company men
-Maintaining 2-way radio contact with drivers
-Scheduling jobs on dispatch sheets and overseeing job are completed
-Scheduling drivers for next day’s jobs
7/03 – 7/04 Office Clerk/Dispatcher for ACE TRANSPORTATION
-Responsible for answering 3 incoming phone lines
-Maintain professional communication with company men
-Scheduling jobs as they were requested
-Inputting driver ticket information into computer so tickets could be invoiced from the main office
-Reconciled drivers and truck owner’s payroll each week
-Input payroll into computer
-Completing new hire packets
-Leasing on new trucks and completing owners’ packets
-Responsible for getting any permits from TX DOT to complete jobs
4/02 – 7/03 Server/Cook for BLUE QUAIL DELI
-Responsible for waiting on customers and completing orders
-Prep work for start and end of day
-Maintaining inventory for ordering and quality control purpose
11/01 – 4/02 Homemaker
1/00 – 11/01 Dispatcher for QV SERVICES
-Responsible for 5 incoming phone lines
-Maintaining professional communication with company men
-Maintaining 2-way radio contact with drivers.
-Scheduling jobs on dispatch sheet and seeing that jobs are completed
-Scheduling drivers for next day’s jobs
6/96 – 1/00 Dispatcher for GOETZ SERVICES
-Responsible for answering 5 incoming phone lines
-Maintaining professional communication with company men
-Scheduling jobs on dispatch sheet and seeing that jobs were completed
-Typing up waybill for each job completed
-Maintaining 2-way communication with drivers
-Kept drivers logs and truck inspections in order as per TX DOT
-Scheduling drivers for next day’s jobs
4/96 - 6/96 Sales Represented for La Quinta at CALL TASK
-Responsible for taking reservations for all La Quinta Hotels in U.S.
-Answer questions customers ask regarding hotels and amenities
4/93 – 4/96 Desk Clerk/Office Manager at ANTLERS INN
-Responsible for 3 incoming phone lines
-Completing reservations for guest
-Responsible for overseeing housekeeping
-Maintaining payroll for all employees
-Cashier for restaurant next door
-Reconciling register for hotel and restaurant
12/85 – 4/93 Homemaker
7/83 – 12/85 Secretary/Receptionist for SAN ANTONIO AUTO DEALERS ASSN. (SAADA)
-Secretary for the Executive Vice President of SAADA
-Maintained 3 incoming phone lines
-Scheduling monthly meetings for the owners of dealerships
-Organize monthly newsletters
-Sending out monthly dues statements
-Help organize new car auto shows
-Responsible for processing all mechanic liens and abandoned vehicles sales held at
any of our dealerships.
EDUCATION
Goliad High School, May 1982, Goliad, TX
Received training for: typing, bookkeeping, VOE (Vocational Office Education)
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