Milind B. Mali

Mobile: +** – 985******* ~ E-mail: acwk0y@r.postjobfree.com

SALES & MARKETING/ CLIENT RELATIONSHIP MANAGMENT

Managerial assignments in Sales & Marketing / Channel Development / Client Relationship Management with a reputed organization

CORE COMPETENCIES

Strategic Planning

Market Evaluation & Expansion

Selling Story Development

Sales & Marketing

Network Development

Competitive Analysis

Business Development

Client Relationship Management

Team Management

EXECUTIVE SUMMARY

Professional with 8 years of experience in Sales & Marketing, Business Development, Client Relationship Management and Team Management.

Deft at strategic involvement in the solution designing for major key deals for collocation and enterprise data.

Gained experience in preparing sales strategies and contributing towards enhancing business volumes & growth and achieving revenue & profitability.

Skills in breaking new avenues & driving revenue growth and proactively conducting opportunity analysis by keeping abreast of market trends/ competition moves to achieve market-share metrics.

Possesses strong management, analytical, communication and interpersonal skills.

KEY RESULT AREA

Sales & Marketing / Business Development:

Developing existing business and forecasting prospective targets as well as executing them in a given time frame thus enhancing clientele.

Identifying & networking with prospective clients generating business from existing accounts and achieving profitability and increased business growth.

Distribution / Channel Management:

Handling dealer network and achieving target of sales and collection.

Monitoring distribution networks to ensure ready availability of the services at all times.

Managing network of Channel Partners across assigned territories for deeper market penetration & reach.

Guiding and training partners to accomplish set revenue and business targets.

Client Relationship Management:

Managing customer centric operations along with ensuring customer satisfaction by achieving delivery & service quality norms.

Attending clients’ complaints and undertaking steps for effectively resolving them.

Interacting with the customers to gather their feedback regarding the product satisfaction.

CAREER CONTOUR

Since June’09 with Nalco Water India Ltd. as Territory Manager

Highlights

Successfully dealt with major client such as Volkswagen India Ltd., Mahindra Vehicle Manufacturers, Fiat India Ltd., Wipro Ltd., Cipla Ltd., The Supreme Industries Ltd., Jalgaon, Cargill India Ltd., ADM Agro Industries Ltd., TATA Motors Ltd. etc for business development and technical services.

Proactively dealing with clients such as Supreme Petrochem, SKI Carbon (Aditya Birla Group), Reliance Corporate Park, Pepsico, Lona Industries, Bombay Dyeing and CTRLs Data Centre.

Worked as the part of Technical Services conducted business reviews at various customer sites to ensure ROI and continued customer satisfaction, coordinating with respective experts for consultation.

Won President’s Club Award, Nalco’s international recognition for best performance in sales role in year 2015.

Proactively involved in startup, stabilization and product change over activities at key customer sites for Nalco.

Handled international clients including of PepsiCo, Coca-Cola, Volkswagen, Mahindra, Datwyler, Can-pack, Wipro and GoodYear.

Feb’08 - May’09 with Baker Oil Treating India Ltd. as Assistant Manager (TS/QC/R & D)

Highlights

Maintained the documentations as per the ISO standards.

Efficiently handled the lab team to create & maintain all the ISO related documents & successfully completed the ISO audit on 30/01/2009, where the team received a special appreciation.

Supported BG India Ltd. On time to time in troubleshooting of their process at Panna oil field in Bombay High, through rigorous R & D activity both at lab and site and succeeded in providing them with a solution to the problem of tough emulsion formation during acid wash activity.

Actively contributed in solving the queries of IOCL staff about for application of Drag Reducing Agent solubility as part of process to get its order from Indian Oil Corporation, Noida.

Apr’07 - Jan’08 with Wex Technologies Pvt. Ltd. as Territory Manager

Highlights

Performed consultation for Total Water Management and Zero discharge for Torrent Power Plant, Surat.

Handled the aspects of Technical Services like conducting lab trials for deciding product dosages to ensure the optimum performance, using corrator to measure corrosive nature of water, verifying corrosion coupon readings, conducting bacterial analysis, ensuring the follow up of chemical dosing program& its performance.

Achieved contract renewal of value Rs. 1 Cr. a year for Reliance Energy Limited, Samalkot.

Efficiently recovered the maximum business for the company in Karnataka which was at the risk in the situation, which arised out of dissociation of company dealer in Bangalore.

ACADEMIC CREDENTIALS

2005 MBA (Marketing & Finance) from Institute of Management & Research, ShivajiUniversity with First Class

2003 Diploma in Export Management from NIEM, Chennai with 60.20%

2001 B.E. (Chemical) from P.V.P.I.T., ShivajiUniversity with Distinction

ACADEMIC ACCOLADES

Successfully completed Five Certificate Exams of ‘Maharashtra Rashtrabhasha Sabha’, Pune.

Performed CFD – Computational Fluid Dynamics course with Seed InfoTech, Pune.

Efficiently completed Sea survival, HUET & related trainings.

PROJECTS HANDLED

Organization: Rashtriya Chemicals and Fertilizers Ltd. (A Govt. of India undertaking).

Title: Brand Mapping and SWOT analysis of RCF products.

Duration: May’04- Jul’04

Scope: The purpose was to do Brand mapping and SWOT analysis of RCF products. It comprised of extensive market research involving interactions with farmers & retailers, collection & analysis of all relevant data.

Organization: Swift Technology Ltd.

Title: Market Research Project for ‘Swift GATE Solution’

Duration: 21st February 2005 to 7th March 2005

Scope: The project involved Market Research for the study software of the company named ‘Swift GATE Solution’. Actively involved in questionnaire development, sample designing, interviewing and analysis of the findings.

IT SKILLS

Languages: C, CPP

Operating Systems: Windows XP, Windows Vista, Linux, DOS

Packages: MS Office, CFD Package (Gambit & Fluent), SPSS (introductory), Lotus Notes, Vintage

PERSONAL DOSSIER

Date of Birth: 7th July 1980

Address: Flat No. 604, Building – Bhoomi Premium, Plot No. 6, Sector 34-C, Owe, Kharghar, Navi Mumbai – 410210, Maharashtra

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