Angelica J Acosta
**** *. ****** *******, ** ****1 773-***-**** ***********@*****.***
Experience
AADE, Chicago, IL
Receptionist
March 2016 – July 2016
Answer multi-line telephone system in a timely and professional manner. Route calls to the appropriate staff; assisting callers when appropriate.
Coordinate conference call and staff meetings as requested.
Provide administrative support to Director of Human Resources.
Ensure appropriate levels of supplies are available for daily business operations.
Review supply bills for accuracy to ensure that expenses are in line with Facilities budget.
Responsible for distribution of incoming mail, faxes and outgoing mail and packages to employees.
Contact building management for maintenance issues and place work orders as appropriate.
Call for service for business equipment, vending machines, and general office facilities; maintaining current vendor/technician contact list.
@Properties, Chicago, IL
Front Desk Administrator
June 2015 – November 2015
Welcomed on-site visitors and answered incoming telephone calls.
Supported Agents by answering questions and provided training relating to technology.
Ordered office and kitchen supplies.
Performed daily cleaning duties and restocking throughout office, including kitchen and bathrooms.
Conducted credit, criminal and eviction check on prospective tenants
Updated and maintained MLS. Created listing entry for all properties listed for sale.
Received, sorted, and routed mail. Coordinated messenger and inter-office deliveries.
Performed other clerical duties as needed including maintaining files, photocopying, scanning and collating. Xylem Inc., Morton Grove, IL
Temporary Human Resources Specialist
February 2012 – October 2013
Kelly Services
November 2013 – March 2015
Assisted entirety of the Human Resources team including HR Manager, Benefits Administrator, and Labor Relations Manager. As well as offering occasional assistance to the ESH Manager, Occupational Health Nurse, and Office Services.
Maintained personnel files in compliance with applicable legal requirements
Resume screening, interview coordination
Meeting scheduling and coordination
New hire on-boarding and orientation
Conducted background checks and arranged pre-employment drug screen
Screened calls on behalf of labor relations manager
Scheduled and hosted yearly Code of Conduct training, maintained training database
Prepared retirement information packets and benefit computation paperwork
Created memos and postings for site distribution
Organized and lead company sponsored health program (GCC)
Coordinated company fundraisers. Organized employee appreciation events
Arranged respiratory testing and training, maintained safety training records
Assisted in distributing mail to employee mail boxes, preparing outgoing mail, sorting incoming packages, and ordering/stocking office supplies
Angelica J Acosta
4121 W. Cullom Chicago, IL 60641 773-***-**** ***********@*****.*** Experience (continued)
Xylem Inc., Morton Grove, IL
Temporary Customer Service Clerk
Kelly Services
October 2013 – November 2013
Responded to incoming calls and emails from customers and recipients regarding inquiries and disputes on orders
Resolved problems and corrected errors in a timely manner
Processed customer orders manually, reviewed purchase orders and order acknowledgments
Arranged domestic and international shipments for customer orders Xylem Inc., Morton Grove, IL
Temporary Marketing Assistant
June 2011 – August 2011
Assisted marketing team during rebranding process of ITT to Xylem Inc.
Assisted in website development while giving input on visual organization and ease of use
Ordering and mailing out literature for clients
Education
University of Illinois at Chicago - 2010
Major: Photography
Degree: N/A
Lane Technical High School - 2010
High School Diploma