Hitesh Kapuria

***** **** **** *****, ******, WA 98188

Phone: 206-***-**** Email: acwjz1@r.postjobfree.com

Career Summary

* *****’ experience in developing and executing marketing strategies with the unique ability to understand the ongoing market scenario and customers trends using exceptional marketing communication skills, including:

Strategic planning and strategic leadership.

Decisive: Capable of delivering quick solutions to the marketing challenges.

Result oriented: Ability to achieve target within given time. Objective

Obtain a position that will enable use strong sales/marketing, technical background, Product Management, interpersonal skills and managerial abilities for achieving the company’s marketing goals in the best possible way.

Sears – Tukwila, WA (Nov 2015 – Current)

Consultative Sales – Electronics

Assists customers and performs retail sales or returned merchandise transactions

Maintaining the database for perspective customers using Lead Management System

Taking regular follow-ups with perspective customers

Processes freight and completes mark downs

Processes and submits Credit Application for customers

Assists in the implementation of current floor sets and maintains visual standards.

Assists in maintaining an organized stock room.

Assists in preparation and participates in store inventory. Coordinates safety, housekeeping or maintenance issues.

Sama Al-Yemen Company – Sanaa, Yemen (Dec 2014 – May 2016) Marketing and Purchasing Agent

Research and pursue companies to purchase required goods/materials

Interpret company’s goods/materials requirements; create datasheets to compare researched specifications along with special features and pricing

Assess delivery times and methods

Evaluate quotes; create purchase orders

Obtain Performa invoice for making electronic payments

Engage custom agents based on regions to clear goods/materials

Correspond orally with major shipping companies to meet shipping container size specifications

Select top companies and negotiate pricing based on quotes; seek approval of a supervisor on negotiated quotes

Forward invoices to supervisors for payments; obtain payment documents from the supervisor

Communicate verbally with companies on regular basis to assure goods/materials manufacturing on agreed schedule

Coordinate various delivery services such as F.O. B (Freight on Board), Ex-Works, CIF, C&F JJ PV Solar Private Limited, Rajkot, India (June 2014 - August 2015) Marketing and Sales Manager

Supervise sales department of 8-10 people

Meet and/or exceed sales revenue by signing up new customers

Track orders using CRM (Customer Relationship Management tool)

Represent company at exhibition booths along with regional sales executives

Aid distributors design solar system either for houses or industrial places including colleges, schools, and factories

Handle technical (such as types of solar panels, wattage of each panel, type and make of inverter and Battery) and commercial quotes

Determine Kilowatts of panels, back up battery capacity, and sun radiation to determine panel tilt

Delegate work to sales executives, dealers, and distributors; negotiate upon shortage of man power

Negotiate warranty

Train new sales executives

Communicate with purchasing department, hardware vendors, sales executives, dealers, internal staff and external customers

Collaborate with new clients on benefit of the solar system including reduction in monthly bill, income tax break for the industrial clients, value added tax break JJ PV Solar Private Limited, Rajkot, India (June 2012 – May 2014) Sales Executive

Train distributors at technical level

Guide customers on square footage space availability vs. kilowatt energy production

Explain solar panel installation vs. electricity payback period

Communicate in multiple languages including English, clients ranging from illiterate farmers to highly educated factory owners

Guide dealer on solar system design and generate quotes

Meet and/or exceed sales revenue by signing up new customers & responding to customer needs

Resolve IT (Information Technology) related issues by utilizing computer engineering background and schooling for these departments: Human Resources, Production, Marketing, Accounting, Purchasing, Solar System Department (technical help), Inventory Department, and Tender

Troubleshoot department PCs, fix customized programs, maintain company website to display new and improved features, create new employees email IDs Param Software, Rajkot, India (August 2009 - May 2010) Software Engineer

Normalize database tables and perform extensive query optimization

Website development

Clean up and re-write front end HTML and CSS to meet validation requirements

Maintain 24/7 high volume availability demands using open source tools such as Linux, Apache, PHP, and MySQL

Education…

New Horizon College of Engineering

Master of Technology in Computer Science and Engineering June - 2012 SSVPS’S BSD College of Engineering

Bachelor of Computer Engineering June - 2008

The Oxford Polytechnic

Diploma in Computer Science and Engineering May - 2004 References provided upon request

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