Sales Customer Service
Resume:
Thomas G. Mueller
Oconomowoc, WI 53066
E-mail: ***********@*****.***
Self-motivated, well-organized professional seeking an Appointment Setter position utilizing over 20 years’ experience in Sales, Customer Service, Training and Marketing. Possess excellent written and verbal communication skills, interpersonal skills and computer experience including Word, Excel, Sugar CRM and MS Office.
RELEVANT EXPERIENCE
LK Marketing 6/2015-6/2016
Appointment Setter
Set appointments with C-level executives for the Business and Professional industries.
Performed internet research and lead generation, cold called, wrote prospecting scripts.
Willis HRH, Milwaukee, WI 9/2007-4/2009
New Business Development
Set appointments for Employee Benefits producers. Prospecting, cold calling, territory development. Extensive phone work. Managed prospect database. Wrote prospecting scripts, marketing copy for brochures, letters & emails. Extensive use of Internet for research, uncovering leads and identifying contacts. Achieved annual bonuses.
C/S GROUP, DECOLINK DIVISION, Brookfield, WI 3/2005-9/2007
Inside Sales Consultant
Quoted and sold durable goods to facilities in the nursing home industry. Extensive prospecting, cold calling and account development. Troubleshot and expedited orders, prepared written quotes, responsible for database maintenance’
COLLEAGUES HEALTHCARE CONSULTING, Milwaukee, WI 9/2002-10/2003
Sales Consultant
Cold-called Hospital Administrators to discuss company services and set appointments for VP of Sales to make formal presentations. Met and exceeded monthly goals.
MARSHALL & SWIFT/BOECKH, New Berlin, WI 9/2000-8/2002
Key Account Consultant,
Quoted and sold appraisal software to the insurance industry, meeting quotas and achieving quarterly bonuses. Enhanced skills in prospecting, cold calling and lead development. Designed, implemented and followed up on direct mail campaign. .
CRANE PRODUCTION SYSTEMS, Waukesha, WI 1/1994-8/2000 Inside Sales
Quoted and sold products from over 30 product lines. Increased sales of major vendor by over 40%. Trouble shot and expedited orders. Order entry. Supported outside sales force of 6 salesmen.
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