Customer Service Supervisor

RESUME

BABU KUPPAN

NO.**, Isai Nagar,

Odugathur,

Vellore Dt,TN,India,

+91-978******* Email:***********@*****.***

Career Objective:

Seeking a challenging and growth oriented career to develop my practical knowledge to develop my career and the concern. A dynamic, details oriented, experienced seeking a position in the field where I can use my experience and can lead and motivate the team. Profile:

A highly motivated, sincere and hard working team person, possessing good communication and writing skills. Eager to work and learn under professionals. Area of Interest:

House Keeping

Work Experience

• Housekeeping Supervisor – The Park Chennai From July 2016 until today

• Housekeeping Supervisor – Hotel Palm Inn, Kuala Lumpur Malaysia From Mar 2009 to April 2016

• Housekeeping Supervisor ( Public Area – Sinar Jernic ) – Taj Coramandal Chennai From Oct 2008 to Mar 2009

• Housekeeping Tr.Supervisor – The Residency Towers Chennai From Aug 2007 to Oct 2008

• House Man – The Residency Tower Chennai From Feb 2005 to Aug 2007

• House Man – ITC Chola Sheraton Chennai Aug 2004 to Feb 2005 Duties & Responsibilities

• Keeping records and preparing reports for a day-to-day basis. Promotes teamwork, discipline and maintaining quality and quantity of work.

• Organize daily worksheets, task sheets and checklists.

• Attend and give everyday briefing, provide general knowledge about the company’s standard and procedure.

• Ensures safety and security regulations are made known to all the staffs. Train, control and supervise staff with their work.

• Achieve efficiency possible care and comfort of the guests and ensure a high standard of cleanliness in all areas.

• Daily inspection of the responsible areas as cleanliness maintained to quality standard level at all times and solves all the problems may occur.

• Assists Executive Housekeeper to supervise, support the staff, motivates and concentrate on their responsible.

• Assists the executive Housekeeper on the departmental staff evaluation and fully responsible for the Housekeeping department on the absence of the Executive Housekeeper.

• Assists in the training cross training, and retraining of all Housekeeping staff. Educational Qualification:

• Successfully completed Two Year “Diploma in Hotel Management Catering Technology” in Oscar Hotel Management, Vellore, Tamil Nadu, India, 2004

• Successfully completed “Higher Secondary School” in Odugathur Vellore, 2002 Skill Set

• Skill Set

• Team management

• Customer Service

• People Management Skill

• Creativity and Innovative

• Housekeeping Regulation

• On job Training

• Flexibility

Personal Profile:

Name : Babu.K

Father Name : Kuppan .D

Age & Date of Birth : 31, ( 04-07-1985 )

Permanent Address : No. 30, Isai Nagar, Odugathur, Tamilnadu, India.

Languages Known : English, Malay & Tamil

Passport Number : G6609822

Salary Expected:

Rs.25,000 to Rs.30,000

DECLARATION:

I hereby declare that the above furnished information is true to the best of my knowledge and belief.

(BABU K)

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