Sales Customer Service

MICHAEL SSEMAMBO

**** *****

United Arab Emirates

+971********* ***************@*****.***

Work Experience

**** - *******

max fashion

Sales Representative XYZ Retailer

Matched customers with products based on their needs and desires

Trained other sales representatives to meet their quotas

Outsold other sales representatives by up to 27 percent each quarter

2008 - 2012

Placed cold calls to potential customers and advised them of the company's services

Closed 10 to 15 sales per day using advanced sales tactics

Helped write the telemarketing script for 55 telemarketers

2004 - 2008

nakumatti fashion store

Customer Service Representative DEF Cable TV Provider

Answered calls from existing and prospective customers

Assisted customers with technological issues

Upsold bundles, internet service, home security programs, and other products

Education

2002 - 2004

st kizito institution

Certificate and diploma

Makerere university

Bachelor degree in fashion

Additional Skills & Interest

Familiarity with HubSpot, Optify, and other inbound marketing software platforms

Excellent written and verbal communication skills

Ability to acquire product knowledge quickly

Advanced knowledge of Windows operating systems to sales rep

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