Customer Service Data Entry

Angela N. Green

*** ******* ***.

Broomfield CO, 80020

(303) 905•1843

Email: ***********@*****.***

OBJECTIVE:

To pursue an assignment to expand my experience, and leverage my knowledge of business process and acumen.

SUMMARY OF QUALIFICATIONS:

Excellent Computer Skills, Excellent Communication Skills, Customer Service, Math Skills, MS Office, Word, Excel, Publisher, Filing, Typing, Data Entry, Phone Etiquette, Attention to Details, CostPoint, Outlook, Quick Learner, Multi-Tasking, Procurement Processes, Proven ability to learn and adapt to new roles and responsibilities.

WORK EXPERIENCE:

2014 – Present: The Rear Inn Lounge Westminster, CO Server\Bartender

2007- 2009: Lockheed Martin Coherent Technologies Louisville, CO Procurement Coordinator

Opening and Expediting orders with vendors and manufacturers to make sure that orders are accurate and received on time. Advise buyers and end user’s of any changes.

Assisting buyers and end users with daily tasks such as entering RFQ’s, REQ’s, researching products, and answering any questions that pertain to orders.

Assisting the A/P Department as well as the Receiving Department with any discrepancies in the orders or issues that need to be resolved, including but not limited to: processing RMA’s, changing prices, and assisting on wrong parts received/listed.

Site Admin. for the Trading Partner Management database. Updating vendor information, adding new vendors to CP and TPM. Contacting vendors to update profiles.

Vendor Liaison during visit to our facilities for vendor fair’s and meetings with the buyer’s. Organize vendor visits and fairs with internal and external customers.

Renewing expired Non-Disclosure Agreements with vendors. Working closely with the buyers and end users to ensure the NDA’s are accurate and up to date. Tracking new and expired NDA’s.

Daily/ Weekly Running Reports showing complete order and/or project status to my department as well as the project’s.

Assisting with Records Retention.

2007 Office Team/ Lockheed Martin Coherent Technologies Louisville, CO Procurement Expeditor

•Speaking directly with vendors and manufacturers to make sure that product is

received on time.

•Updating end user's on the status of their orders from delivery date to reasons for

extensions.

Started New Expediting/Confirmation Process for the Procurement Group.

•Working directly with buyer's to ensure that all information within the purchase orders

is up to date and accurate.

•Fill in as receptionist when she needs extra coverage, which entails doing a few of

her day-to-day activities as well as my own work responsibilities.

•Being available to help with any aspects of the procurement process that I am able to

work on, such as entering RFQ's and REQ's, as well as helping with the research of

products.

2006 HB Management/Options Homecare Denver, CO Administrative

•HB-HR Asst. -Verified new hire and employment information, heavy computer, filing,

data entry, mail, multiple computer systems, Back-Up receptionist for corp. office.

•Options -Admin Asst. -Heavy computer and data entry, entered new hire info, daily

calendar updates for 2 districts, updating employee info, payroll, and backup

receptionist for corp. office.

2006 Act One Temp Agency Boulder, CO Administrative

•Receptionist -Heavy phone/computer, filing, mail

•Secretary -Heavy data entry, several computer systems, mail, extensive paperwork

2004 -2005 Heritage College Lakewood, CO Customer Service/Appt. Setter

•Contact potential students set/confirm appointments

•Provide additional information as it relates to the school and its programs

•Fill in for receptionist as needed

•Communicate with various departments via phone and fax in regards to student

enrollment issues.

2003-2004 Lightbridge Broomfield, CO Customer Service

Take numerous inbound customer service calls for credit checks

Heavy data entry

Communicate consistently with the finance department as it relates to approved or questionable credit results.

Onboard incoming associates

EDUCATION:

2005 Sandoz Generics Broomfield, CO

•Internship-Pharmacovigilance, Archiving, Training, Label Issuance, and Production

2005 Heritage College Lakewood, CO

•Diploma-Pharmacy Technician

2002 Center for Women's Employment and Education Denver. CO

•GED, Job Skills, Computer Skills, Interpersonal Skills

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