Customer Service Representative

Brenton Jones

Richmond, VA

*****.********@*****.*** - 434-***-****

Willing to relocate to: Richmond, VA - Midlothian, IL Authorized to work in the US for any employer

WORK EXPERIENCE

Call Center Representative

Telvista - August 2015 to Present

During my tenure at Telvista, I started off as a customer service representative for Verizon Wireless. While with wireless I was promoted to team lead and partook in leadership roles. I was then chosen to be part of Verizon Fios technical support to help them in a time of needed additional support. I was then promoted to work with Verizon Hum retention services. I have great professional communication skills. Call Center Team Leader

Telvista - August 2015 to Present

Verizon Wireless Customer Service Representative

Telvista - August 2015 to Present

Old Navy Sales Associate

Old Navy - October 2014 to October 2015

Chick fil a

Chick-fil-A - October 2014 to January 2015

McDonalds Cashier

McDonald's - September 2013 to August 2014

McDonalds Crew Member

McDonald's - Gretna, VA - September 2013 to July 2014 EDUCATION

Nursing

Danville Community College

2013 to 2014

Chatham High School

SKILLS

Team Leader (1 year), Retail Sales (Less than 1 year), Retention (Less than 1 year), Technical Support

(Less than 1 year), Verizon Fios (Less than 1 year), Call Center (1 year), Customer Service (3 years), Sales

(Less than 1 year), Cooking (Less than 1 year)

GROUPS

Youth Member at Greater Triumph Baptist church

January 1995 to Present

ADDITIONAL INFORMATION

During my tenure at Telvista, I started off as a customer service representative for Verizon Wireless. While with wireless I was promoted to team lead and partook in leadership roles. I was then chosen to be part of Verizon Fios technical support to help them in a time of needed additional support. I was then promoted to work with Verizon Hum retention services. I have great professional communication skills.

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