Customer Service Administrative Assistant
Resume:
Sharon A Dalton
*** ****** ******, *.*. Box ****
Ault, CO 80610-1223
**********@*****.***
Objective A career oriented position utilizing my knowledge, skills and experience in the areas of clerical and/or bookkeeping with an organization which offers a professional environment and opportunity for steady growth and advancement. Skills
Excellent Organizational Skills
Strong Customer Relations
Skills
Computer Proficiency
Data Entry
Computer: Quick Books
Accountant, Quick Books Pro,
Microsoft Word, Microsoft
Excel, Microsoft Publisher
Telephone Answering
Word Processing and Typing
10-Key Calculator
Filing
Experience
Secretary/Administrative Assistant
Agricultural Accounting, Eaton, CO
Proficient in Quick Books Accountant 2016, posting of client’s accounts on a monthly basis, bank reconciliation, processing of payroll, payroll reports, and sales tax reports. Prepare copies of tax returns for clients; maintain filing, schedule appointments and various other office duties. Prepared excel worksheets
and financial reports of clients for accountant to complete tax returns. Answered the telephone and represented the company in a professional and businesslike manner. Works well independently. Customer Service Associate
Semperian Inc., Greeley, CO
Submit transportation requests to transporters to make sure that vehicles get to the designated auction for sale for GMAC repossessions for the east coast states. Proficient in customer service and telephone operations. Secretary/Office Manager
Kersey Insurance and Investments, Inc., Kersey, CO Handled all word processing, typing and filing. Proficient in customer service and telephone operations. Handled customer inquiries in a professional manner. Submitted insurance payment on-line and by mail. Submitted changes to personal line and commercial lines policies via e-mail, faxes or by telephone. Organized customer files in an orderly manner and kept documentation daily of act ivies with policies. Answered the telephone and represented the company in a professional and businesslike manner. 2006 to 2016
2005 to 2006
2003 to 2005
Education Diploma
Platte Valley Jr.-Sr. High School, Kersey, CO
References Available Upon Request.
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