Technical Support Computer

Computer Systems Analyst

Pedro Caicedo

**** ******* *** **** **** 39 Apt 204 Sunrise Fl 33322-1516

786-***-****, ********************@*****.***

OBJECTIVE

Seeking a position as a Technical support technology, Systems Analyst Computer or Information and Intelligence Analyst; through excellence, leadership and quality processes use network monitoring and management tools for networks in order to provide the company with the most efficient, timely and comprehensive solutions. KEY QUALIFICATIONS

Nineteen years of dedicated service working as a Computer Systems Analyst. Highly experienced in providing senior level support to LANs and WANs. Hands on experience of troubleshooting and upgrading existing operational environments.

In depth knowledge of providing support to peripherals and managing evaluation of networking technologies.

High experience supporting hardware, software and networks to end users. Experience in the design and development of computer solutions aimed at improving the capacity of information management within the company. Computer Maintenance And Assembly

SPECIAL SKILLS

Network operating systems and associate hardware and software Linux, Windows and android operating systems installation and configuration PHP, HTML programming

Very good knowledge of Microsoft office suite products Encase, FTK Forensic software operation

Exploitation of digital devices information

High experience in data mining, data analysis and database design RELATED ACHIEVEMENTS

Installing the national anti-narcotics police network in Ecuador. Analysis, design and development of databases and software for the National Anti- Narcotics Intelligence.

Lecturer at Georgia Tech, United Counter Drugs, American Association of Forensic Science, Judicial Police, Police Anti-Kidnapping, Police anti-terrorism and anti-money laundering Police; with the themes of Digital Intelligence, computer forensics and information technologies applied to the fight against crime. Digital forensics in more than 100 cases in which information obtained from digital enabled devices was instrumental in achieving sentence offenders I have obtained two certificates of appreciation of the DEA - Department of Justice Government of the United States of America.

In Ecuador I have done work in digital forensics and intelligence that have been used in operations of the DEA, FBI and DHS.

WORK EXPERIENCE

National Ecuadorian Police

Consultant – Digital Computer Analyst June 2005 – June 2016 Designed, developed and tested existing computer systems. Highly technical support to the search for information against networks of drug trafficking, arms trafficking, terrorism and child pornography, computer forensics and digital intelligence.

Provided technical support and planning base for crucial projects Using Analyst Notebook, Encase, FTK and others for analysis, relational and diagrams association of information obtained on digital devices, electronic, internet and social networks; oriented identification and location of persons performing activities outside the law.

Leadership computer technology projects for improving the management of police intelligence

National Judicial Council June 2001 – June 2016

Expert in computer and telecommunications

Acquisition and fixation of digital evidence, content analysis, analysis of relationships and presentation of expert reports, keeping the respective chain of custody. Coordination with police investigators to obtain digital evidence, information linking the offender with criminal activity.

Expert witness for the state Attorney General's Office. Explanation and defense expert report in court.

United States Embassy in Quito-Ecuador June 1997 – June 2001 Consultant in computer technologies

Head of the project for the automation of the Center of Intelligence and Coordination Joint-CICC of the National Antinarcotics Division – DNA, National Ecuadorian Police NEP.

Analysis, design and development of the system of control of information and equipment delivered to antinarcotics units.

EDUCATION

Ecuadorian Institute of Informatics – Quito, Ecuador Computer Analyst – 1997

Ecuadorian Institute of Informatics – Quito, Ecuador Computer Programmer – 1993

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