Customer Service Representative

HENNESSY P. BANTA

BLK* LOT ** VILLA FIDELA SUBD. E. ALDANA LAS PINAS CITY

Contact #: 092*-*******

Email Add: *************@*****.***

OBJECTIVE: To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people and secure a position in a well-established company with a stable environment that will lead to a lasting relationship in the field of business processing outsourcing

Qualifications:

With working experience in different bank

With experience as a Customer Representative

Good command in written and oral

Hard working and responsible

SEMINARS ATTENDED:

AUTOLOANS COLLECTION TRAINING SEMINAR

BANCO DE ORO

SEPTEMBER 5, 2009

CREDIT AND COLLECTION TRAINING SEMINAR

STANDARD CHARTERED BANK

OCTOBER 23, 2008

WORKING EXPERIENCE:

ONETRILOGY SYSTEM SOLUTION INC.

8 FLR ASEANAONE BLDG. BRADCO AVE.

PARANAQUE CITY

OUTBOUND SALES AGENT NOVEMBER 2013 – FEBRUARY 2014

TEAM LEADER - MAY 2014 – December 31, 2015 (Local Account)

DYNAMIC OUTSOURCE SOLUTION - DOS1

LIGHTSPEED COOPERATIVE

KM14 WEST SERVICE RD. PARAÑAQUE CITY

CUSTOMER SERVICE REPRESENTATIVE

MARCH 11, 2013 OCTOBER 24, 2013

SMOOTHMOVES INC.

3RD FLR ONE OLYMPIC BLDG

BRGY, OLYMPIA MAKATI CITY

BRANDBOSS COORDINATOR

JULY 16, 2011 – JANUARY 16, 2012

RESIGNED

BANCO DE ORO

CLG-SECURED AUTOLOANS COLLECTION

12TH FLR JMT BLDG ORTIGAS CTR

ISERVE INTERNATIONAL

COLLECTION ASST / ADMIN ASST.

FEB 11, 2009 – APRIL 27, 2010

RESIGNED

STANDARD CHARTERED BANK

ASSOCIATE RECOVERY AND COLLECTION AGENCY

3RD FLR JACA BLDG LEVISTE ST., MAKATI CITY

TEAM LEADER

OCT 10, 2003 – DEC 2008

RESIGNED

CITIBANK

FIRST ASIA BUSINESS CONNECTION

7TH FLR MONDRAGON BLDG GIL PUYAT AVE. COR TORDESILLAS MAKATI CITY

COLLECTION ASST

JAN 2003 – SEPT 2003

RESIGNED

DUTIES AND RESPONSIBILITIES as Team Leader:

Provide team leadership and coaching. Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort. Provide the team with a vision of the project objectives. Motivate and inspire team members. Lead by setting a good example (role model) - behavior consistent with words.

EDUCATIONAL BACKGROUND:

PRIMARY:

COLLEGIATE:

PHILIPPINE MARITIME INSTITUTE

B.S in CUSTOM ADMINISTRATION

ESCOLTA STA. CRUZ MANILA

S.Y 1999 – 2003

SECONDARY:

Las Piñas North National High School

Las Piñas Vergonville Subd,.

S.Y 1995 – 1999

GRADUATE

Pulanlupa Elementary School

Pulanlupa Las Piñas City

S.Y 1989 – 1995

PERSONAL DATA:

DATE OF BIRTH: MARCH 13, 1982

PLACE OF BIRTH: LAS PINAS CITY

AGE: 34 years old

WEIGHT: 110 lbs.

HEIGHT: 5”0’

CITIZENSHIP: FILIPINO

RELIGION: ROMAN CATHOLIC

CIVIL STATUS: SINGLE

PERSONAL REFERENCE UPON REQUEST

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