PERSONEL PARTICULARS
NAME > LATHA D/O RAMASAMY
NRIC NO > 780***-**-****
ADDRESS > NO 18 JALAN CEKAL 25/34,
TAMAN SRI MUDA,
SELANGOR DARUL EHSAN
D.O.B > 9 APR 1978
AGE > 38TH
SEX > FEMALE
MARITAL STATUS > SINGLE
RACE > INDIAN
RELIGION > HINDU
NATIONALITY > MALAYSIAN
MOBILE NO > 011-******** / 017-*******
EMAIL > *********@*****.***.**
*********@*****.***
**.*************@*****.***
EMERGENCY CONTACT > MR. RAMASAMY
MOBILE NO > 019-*******
RELATIONSHIP > FATHER
EDUCATION BACKGROUND
1.YEAR 1989 – 1990 > SECONDARY SCHOOL
SEK.REN.KEB (1) JLN BT 3 KLANG
2.YEAR 1991 – 1995 > PRIMARY SCHOOL
SEK.MEN.SULTAN ABDUL SAMAD KLANG
3.YEAR 1995 – 1996 > COMPUTER COURSE – DIPLOMA
MS OFFICE – WORD, EXCEL AND POWERPOINT
WORKING EXPERIENCES
COMPANY NAME > CONNECTICS (M) SDN BHD
POSITION TITLE > PRODUCTION CLERK
MONTHLY SALARY > RM 1500.00
YEAR > 1996 – 2000
REASON OF RESIGN > MARRIGE
COMPANY NAME > POLYMATECH (M) SDN BHD
POSITION TITLE > SHIPPING CLERK
MONTHLY SALARY > RM 1700.00
YEAR > 2001 – 2004
REASON OF RESIGN > SHIFTES HOUSE
COMPANY NAME > PROGRESSIVE SECURITY SERVICES SDN BHD
POSITION TITLE > ACCOUNTS EXECUTIVE CUM ADMIN
MONTHLY SALARY > RM 1600.00
YEAR > 2004 – 2007
REASON OF RESIGN > OFFICE SHIFTED (MALACCA)
COMPANY NAME > MAHIMAHS CAS & CARRY
POSITION TITLE > ADMINISTRATION
MONTHLY SALARY > RM 1200.00
YEAR > 2008
REASON OF RESIGN > NO EPF & SOCSO
COMPANY NAME > DIRECT AVENUE
POSITION TITLE > CUSTOMER SERVICES (CALL CENTRE / DATA ENTRY
MONTHLY SALARY > RM 1200.00
YEAR > 2009 – 2011
REASON OF RESIGN > SALARY NOT ENOUGH
COMPANY NAME > CHA ACADEMY SDN BHD
POSITION TITLE > ACCOUNTS EXECUTIVE CUM ADMIN
MONTHLY SALARY > RM 2000.00
YEAR > 2011 – 2013
REASON OF RESIGN > SHIFTED HOUSE
COMPANY NAME > TANGAM IT SERVICES(Part Time Job)
POSITION TITLE > ADMIN CLERK
MONTHLY SALARY > RM 1000.00
YEAR > 2013-2015
PRIMARY RESPONSIBILITIES
Doing Daily, Weekly and Monthly reports.
Preparing Monthly Salary and Payslip
Handling Petty Cash
Issued Cheques
Doing Failings
Arrange Meeting and Appointment
Prepared Invoice and Quotation
Handling calls (Inbound calls)
Customer Inquires
Explain about Products
Collect, count, and disburse money, do basic bookkeeping and complete banking transactions.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
Answer telephones, direct calls and take messages.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Complete and mail bills, contracts, policies, invoices, or checks.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
Compute, record, and proofread data and other information, such as records or reports.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail.
Review files, records, and other documents to obtain information to respond to requests.
Deliver messages and run errands.
Complete work schedules, manage calendars and arrange appointments.
Process and prepare documents, such as business or government forms and expense reports.
Monitor and direct the work of lower-level clerks.
Type, format, proofread and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Maintain hard copy and electronic filing system.
File records away in alphabetical or numerical order.
Code files for proper placement.
Retrieve files as necessary.
Ensure if files are loaned out that they come back.
Clean and maintain file space.
Manage all databases and records.
Purge old files.
Create new entries as needed.
Log all files that removed.
Fax and photocopy files.
Deliver via interoffice methods.
Ensure files are accessible and that room is well lit.
Provide ladders for higher filing cabinets.
Process and scan files to be entered into computer in digital database.
Work with electronic storage media, such as hard drives, floppy drives, and CD-ROMs.
Store information on microfilm.
Use scanners to convert forms, receipts, and reports into electronic format.
Ensure no materials in file are lost.
Be able to explain filing system to others.
KNOWLEDGE AND SKILL REQUIREMENTS
1. Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
2. Knowledge of Microsoft Office and telephone protocol. Duties require professional verbal and written communication skills and the ability to type 50 wpm. This is normally acquired through seven years of clerical experience.
WORKING CONDITIONS
Working conditions are normal for an office environment
Strengths
Able to work under minimum supervision.
Have patience to handle all type of customers.
Willing work to under pressure
Independent, leadership skills, believe my dedication to quality service
ADDITIONAL INFO
Working knowledge in Microsoft Word, Microsoft Excel, Internet Explorer and Power Point able to quickly learn new software packages.
Able to speak and write well in Malay, English language.
Miscellaneous
Expected Monthly Salary : RM 2,000 (Negotiable)
Willing to Travel : Yes
Availability : Immediately after notice period of 1 month(s)