Microsoft Office Data Entry

K. Karthika, Email : acwj7m@r.postjobfree.com

No.27 F1 First Floor Mobile : +91-900*******

Dr.VGP Ramaya Nagar

Medavakkam

Chennai-600100.

Objective:

To be a part of forward looking, strategic decision making, leading and self-developing as well as acting positively with honestly towards my duty which ultimately lead to achieve the objective.

Overall Work Experience:

More than 4.2 months of working experience in non-voice based BPO supporting of Accounts receivables in Finance & Accounts.

Current Work Experience:

Working as a Analyst in Sutherland Global Services since 2016.

Sutherland Service Pvt Ltd

2014 Oct to Till Date

Process under Gone:

Preparing Journals

Correcting Journal entries

Reconciliation

Setting up customer’s accounts

Stop and reissue of checks

Auditing

Sending out Claim reports

Roles & Responsibilities:

Reconciliation, Audit have to verify the customers plan sponsor name control to verify the tools and updating correctly.

Preparing Journals for the payment done, returned items and correcting the Journals in case if the reports given are incorrect or over payment done.

Reconciling the various payment made with customer with that of the banks transaction available in Rumba.

Make a stop payment on the cheque and reissue to the correct payee or send a copy of cheque to the requestor according to their need.

Setting up the customer account and providing the ID and password in order for them to view their claim reports.

Auditing reconciliation made through automation.

Downloading and mailing the particular claim reports to the customers listed on time.

Distributing mails to the corresponding contacts (Client) which falls in common mailbox.

Area of work:

Preparing process documents and flow charts and updating new learnings in process doc.

Understanding the client requirement and updating the team with new learnings.

Adherence to SLA’s, Productivity, Turnaround time & Accuracy.

Communicate directly with the client in case of any queries through mails or set up calls

with the client if in need.

Taking initiative to make the process easier in terms of time taken and for accuracy.

Taking initiatives to complete the process on time during shrinkage.

Previous Work Experience:

Worked as a Process Associate in Accenture.

Accenture

2012 Jan to 2016 May

Roles & Responsibilities:

Working as a processer in the backend deals with applying the cheque with customer accounts.

Run reports and allocate the cases for a team member.

Generating MIS reports maintained daily, weekly, monthly reports.

Have initiated process improvement ideas and enhance better business results.

Maintain the trackers to follow the time being to finish the difficult cases.

Analysis the cases in day to day basis to find the errors and rectifying it.

Finish the targets to the time deadline at end of the day.

Achieving daily SLA’s in time and maintained 100% of quality.

ERP Handled:

Oracle.

Rewards and Recognitions:

Star performer award for the Performance and Accuracy.

ERP Handled:

CITRIX.

Oracle

Rumba

Hobbies:

Singing Song

Listening Music

Participating Cultural Events.

Educational Qualifications:

B. Com at Sengamala Thayaar Educational Trust Women’s College, Mannargudi.

Bharathidasan University with 66.24% aggregate, during 2007-2010.

HSC at National Higher Secondary School, Mannargudi.

Tamilnadu State Board with 62.75% aggregate, during 2006-2007.

SSLC Tamilnadu State Board with 47.4% aggregate, during 2004-2005.

Technical Qualification

Typewriting English. (Higher).

Microsoft office (word).

Microsoft (Excel)

Data Entry

Self-Assessment:

Ability to work well, both as an individual & in teak environment.

Good team player with effective organizational and good communication skills.

Ability to grasp new technical things quickly.

Strong desire to learn and work on new projects.

Strength

Hard working & self-confident, capability to work efficiently under stress, handling responsibilities, goal oriented, observant, optimist and loves challenges.

Personal Details:

Name : K. Karthika

Husband Name : K. Karthikeyan

D.O.B : 17th January 1989

Sex : Female

Marital Status : Married

Languages Known : English, Tamil

Current Location : Chennai

Nationality : Indian

Mobile : +91-900*******

E-mail : acwj7m@r.postjobfree.com

DECLARATION:

I hereby declare that the above-mentioned particulars are true & genuine and are as per my knowledge.

SIGNATURE

K. Karthika.

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