Customer Service School

Jocyline Sylvia Rodriguez

718-***-**** *** Wythe Avenue #14C Brooklyn, NY 11249

Career Focus

Detail oriented with great communication and customer service skills. A cooperative team member, strong motivation to succeed and detail oriented. Experienced with clerical work, cashier, paperwork, dining and child care which makes me dependable, intellectual, dedicated and motivated. Seeking to work in an environment that will challenge me further.

Education: Northside Charter High School Class of 2014

Brooklyn, NY

Major : Personal Finance

Borough of Manhattan Community College Class of 2018

New York, NY

Major : Business

Student Council

Class Representative

•Represented the Junior Class as the liaison between the administration and the students

•Wrote speech for being in student council and representing class of 2014

•Was the treasurer during school events and kept track of all school funds/activities

Experience

Starbucks

Brooklyn, NY October 2015 - September 2016

Team Leader

•Incharger of teaching new employees ways of work

•Cashier

•Stock room

•Managers Assistant

•Front / Back of house

Panera Bread

New York, NY March 2015 - October 2015

Cashier

•Cashier

•Stock room

Hale and Hearty

New York, NY November 2014 - March 2015

Dinner Counter Attendant

•Cashier

•Prepared food, served food

•Greeted and cleaned after guests

Shake Shack

Brooklyn, NY

Team Member March 2014 - September 2014

•Cashier

•Prepared food, and served alcoholic beverages

•Greeted, and cleaned up after guests

The Brooklyn Tabernacle Church Brooklyn, NY

BT Youth Ministry Worker June 2013 - Aug 2014

•Secretary for ministry leader

•Raised money for students of low-income families to attend summer camp

•Responsible for creation and distribution of flyers

•Kept records of enrollment

The Greenpoint Church Greenpoint, NY

Volunteer August to June 2007-2010

•Researched soup kitchens around my area which resulted in me volunteering to feed the homeless

Habitat for Humanity Costa Rica

Volunteer Summer 2010

•Traveled throughout the country to assist with different volunteer projects. Cities included San Jose, Puerto Viejo, and Alajuela.

•Worked with construction to rebuild homes, planted gardens, feed homeless, raised money for further assistance

Habitat for Humanity New Orleans, LA

Volunteer Summer 2009

•Assisted in the clean up after hurricane Katrina. Worked with construction to rebuild homes, feed homeless, and plant gardens

•Raised money for further assistance

Williamsburg Collegiate Charter School Washington, D.C.

Volunteer Summer 2008

•Worked in a school as a reading partner with elementary school children to help improve their reading skills and act as a role model

•Fed homeless families

Additional Extra Curricular/events:

•Softball, Quilting, Chorus, Ballroom dancing, Digital Photography, Autism walk, Volunteer programs, Spanish speaker

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