Management analyst

Objective

Seeking Administrative/Management Position

Summary

Leader, director, manager, supervisor

Professional, adaptable, accountable

Dependable, committed, dedicated

Management and employee mediator

Excellent communication skills with all levels of

organizations (internal and external)

Training plan development

Ability to prioritize effectively

Effective/efficient process improvement indicator exercises and implementation

Approachable to clients, employees, and staff

Contract management/Resource management

Proficient/accredited in the Myers Briggs Type Indicator (MBTI) quality tool

Audits and Inspections

Develop employee appraisals and feedback

Manpower Studies/Metrics

Secret clearance until retirement

Education

02/1995 – present University of New Mexico – Albuquerque, NM Business (60 credit hrs)

09/1974 – 10/1976 University of Maryland – Okinawa, Japan General Studies

09/1970 – 05/1971 University of Maryland – Munich, Germany General Studies

01/1967 – 05/1970 Nurnberg High School – Nurnberg, Germany Diploma

Management/Administrative Experience

Primary duty: Director of Management Operations:

Ensured infrastructure was adequate and efficient to support a unit of approximately 800 military, civilian, and contractor personnel in the following desciplines: Manpower, Personnel, Training, Communications (C4), Facility, and Security infrastructures. Direct supervisor to 6 division chiefs. Second line supervisor to 25 personnel.

Managed 2.5M dollar budget

Developed employee training plans

Represented Senior management at various infrastructure meetings, working groups, decision-making groups, etc.

Organizational goals and metrics

Managed Unit Manpower and Personnel in accordance with AF and Congressional mandates

Ensured customers were effectively and efficiently satisfied

Team building

Employee counciling/mentoring

Ensured staff effectively represented the organizaion

Employment History

July 2011 – USAF Retired – GS-14

2008-2011 – Director, Management Operations – Space Deveopment and Test Wing, Kirtland AFB, NM

2004-2008 – Deputy Director, Management Operations – Space Devlopment and Test Wing, Kirtland AFB, NM

2000-2004 – Chief, Manpower, Personnel, Training – Space Development and Test Wing, Kirtland AFB, NM

1998-2000 – Chief, Process Improvement and Quality Assurance Division – Kirtland AFB, NM 1978-1998 – Chief, Technical Editing Division - AFOTEC, Kirtland AFB, NM

**2000-2001 – Customer Service Representative – JC Penney Call Center, Rio Rancho, NM

References

Pamela Schott, Lt Col, Retired Director, Management Operations 505-***-****

Tracy Parks Commander’s Secretary 505-***-****

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